There is an excellent selection to shop from but the sales people, although knowledgeable, arent exactly forthcoming. We purchased a stove, microwave and refrigerator. We were promised delivery between 1-2 weeks. We were told everything was in stock. The timing of delivery was very important to us and we were guaranteed within 2 weeks, maximum. Not even close. After we made the purchase we get a call on the drive home saying theres an additional 2 week delay. We had to fight to get each one delivered without incurring additional fees. The last appliance took over 13 weeks to be delivered. Multiple errors were made with the invoicing. When called out, they did fix their mistakes and apologize but that didnt stop more errors being made. Its important to review their paperwork closely and take their promises with a grain of salt. The sales people never reach out again after initial purchase. It really felt like a sales tactic by promising quick delivery and then changing the information a very short time after youve paid full price for 3 appliances and left the premises. We tried to cancel the last appliance and got told about 25% restocking fee. This was not disclosed to us at time of purchase. Finally, it was delivered and of course, there was a dent in the side.
- Approximate cost of services:
- $24,000.00