Eclipse Roofing Ltd

This is my second time using Eclipse Roofing and working with Eduart and his crew. For context, my house has mostly a flat roof, but the front of the house has Victorian style steeply pitched-roofs.

In 2020, Eduart and his crew replaced the house's flat roof, the roof under my 3rd-storey deck, rebuilt the deck in a way that would not require screwing holes into the new roof, replaced the siding by this deck, and added leaf-guards to my existing eavestroughs. I had chosen Eclipse due to the comprehensive quote, and my confidence in Eduart's expertise, especially his solution to the roof under the 3rd-floor deck, which had caved in a bit and was not draining well (it was original to the house, so approx 23 years old). At the time of that work, Eduart advised that the shingles on the pitched roofs were still in good shape, due to the steep slope.

Last year (2023), someone came to my door saying they were roofers working down my street, and pointed out a loose shingle, and offered to quickly fix it for cash. Obviously, with the news coverage on people being swindled by door-to-door roofers, I declined. But I called Eduart, who came to examine the situation. He advised that it's time to start considering the replacement of the shingles on this pitched roof, if not in 2023 then 2024. He provided a quote, which I felt was high, but he explained the rationale - we're dealing with high steeply sloped roofs, with a tree in the front of the house, and electrical lines at the side. Because I had some other work scheduled on the house, I decided to defer the roof work. In the meantime, when Eclipse had a team working in my area, they came by and secured the loose shingle for me. I didn't see a bill.

There were a lot of storms and harsh winds in the last year, and I felt it was time to update the pitched roofs this year. For due diligence, I contacted a couple of other Homestars well-rated roofing companies to get quotes. Their quotes were similar to what had been quoted to me.

So I asked Eduart if he would honour the quote from last year, and he agreed. It only made sense to continue using Eclipse since I was happy with their work in 2020, and I trusted Eduart. I also asked Eduart if the crew could lift up the leaf guard and seal off a spot in my eavestroughs where there was dripping, and there was no problem to add in that work.

From my call to confirm that Eduart would honour his year-old quote, it took just over a week for the crew to arrive and get everything replaced (and it would have been sooner were it not for some storms during the week). The crew was polite, respectful of the property, and cleaned up well afterwards. Eduart came to inspect the job a couple of days later, and to accept payment. During that conversation, he mentioned that he noticed I hadn't left a review on Homestars after the first job. So this review is to ensure I rectify that situation!

Back in 2020, Eduart had told me that once I'm a client of Eclipse, that they would take care of me like family. And it's true! Eduart has never not returned one of my calls / texts, whereas I have experienced being ghosted by many other companies / trades. I very much value the customer service offered by Eduart and team and would not hesitate recommending Eclipse Roofing.