We were battling a bed bug infestation in a Toronto condo unsuccessfully with chemical sprays from the management company. I lost count of how many times I dried clothing and how many big Ziplock bags I bought. We threw out most of our furniture. Nothing worked. Eventually, we had to heat-treat everything ourselves (rented a Packtite from Mike) and move. Two months later, I realized we had brought bed bugs from the old condo to our cottage. I couldn't take this anymore, and called Mike. He graciously traveled a great distance to heat-treat the entire house at a reasonable price. Yes, an old TV was damaged and some glue melted, but who cares. We have been bed bug free for over 2 years (knock on wood). I can't say enough about how nice and patient he was. He ended this year-long nightmare in one day. I have purchased my own Packtite since and regularly treat our luggage after trips. Living in a big city we will probably come across bed bugs again, but I will call Mike right away!
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- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks so much for the kind review! Happy to hear that you're still bug free!