During last week's cold snap, our furnace acted up. We made an emergency call in early on Saturday. A serviceman came immediately to temporarily fix the problem. Nate returned later and discovered that it was because we had cranked the humidity up to the max (10) which caused the damper to freeze shut. Instead of charging us, he spent over an hour making sure it was all back to normal and then spent over 20 minutes explaining to me exactly how the furnace and humidity work together. His professionalism, patience and expertise are why I would recommend this company to my good friends.l
- Company Response
Hi Nicole, thank you so much for your amazing review of the service you received from Distinct Heating and Cooling. We are so glad that we could help to get everything in order so that your family could stay warm during the cold snap! We appreciate your kind words regarding our technicians. We are always happy to help keep you informed and up to date with the workings of your equipment. We are delighted that you would make a confident recommendation to your friends as a result of the excellent service you received. Have a great day and thanks again!