Wow 1 Day Painting

Paint & Wallpaper Contractors
327 2335 162 Ave Suite 1313 Calgary AB T2Y 4S6
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83%

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Reviews for Wow 1 Day Painting

Average customer rating:
8.6 10 (77 reviews)

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Dale from Calgary
Dale from Calgary
1 review Calgary, AB
0/10

Painting

Very poor workmanship. Paint was missed. filled holes we asked them not to. Didn't do proper clean up. Paint left all over floor. Drape sheets not used. Left paint in our kitchen sink and got paint all over clean dishes in the other sink. We were told they would come in uniforms, they came in T-shirts. Would never use them or recommend to anyone. Never received our estimate when we were told. Had to contact Manager. Never contacted us to confirm, showed up late after we called to find out if they were coming. Workers said the manager didn't tell them until the morning of. Horrible service all the way around. They should be ashamed!

Approximate cost of services:
$1,000.00
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Company Response

Dale, needless to say that I as the owner am shocked at this type of feedback. All I can say is that we are sorry, and that we were aware of our issues with staffing and in the last 2 weeks have corrected all of the issues that lead to this. We do hope over time, you would try us again, perhaps on a small job to gain trust, and we can go from there. Thank you for your review, we do need to hear all good and bad stories so we can continue to improve and provide Calgary the WOW experience they deserve.

MJ Pfeifer from Calgary
MJ Pfeifer from Calgary
1 review Calgary, AB
5/10

Painted complete interior of the house

I was attracted to Wow because they offered painting with a large crew to get the work done quickly. 3 people came to do the estimate, they were training that day. We walked around the house and discussed the walls that we had removed wallpaper, the walls that had chair rails that I was taking down and all the rooms that we needed to be painted. The estimate we were given was ~$5700.00. With the understanding that it would take 2 complete days and that we'd be able to sleep at home during the work. The work days were scheduled for about 10 days after the estimate. I had to email 'Paul' the general manager with my colour choice, and received no confirmation of the colour. So I emailed again to confirm the work dates and that he received my colour choice. I got a reply confirming the work dates with no mention of the colour.
I emptied all the furniture and removed all artwork for the day. The crew arrived promptly at 8am, that was when I realized that all Wow does is sub-contracts painters to create a large crew, I was surprised about as during the estimate they spoke as if the crew was their own guys. The crew were wonderful, they were courteous and friendly and worked their butts off for us. But, Paul, who arrived after many of the crew, had to run out to get wall fill to finish the chair rail wall prep, sand paper, and plastic sheets to cover our furniture. He seemed put out that the guys were going to have to do the wall prep......bit we had discussed this during the estimate. The painters weren't upset about this, but Paul was, and it was not considered in the estimate. Then Paul told me that 2 rooms had been left off the estimate, and I did not notice that at the time. I told him I needed those rooms painted, he accommodated. Then there was an issue regarding the walls that had wallpaper removed. The painter immediately recognized that there was going to be an issue covering the walls. Paul told me that the walls would all have to be sanded..the painters stepped in and said no, we just need a tinted primer to cover these walls. Paul had no clue about what action to take, and I was surprised that this wasn't considered in the estimate. Paul had to run out and procure the required paint and the boys went to town, the walls turned out great. As for spending the night at home.....it was a nonstart. It smelled bad, was so dusty and everything was still covered up with plastic...we ended up paying for a hotel room. This expense was a surprise as we were told this would not be the case. Finally was the cleanup. They used a shop vac to clean which was woefully inadequate, they should've used the house vac. The furniture was covered in a heavy layer of dust due to the chair rail repairs and lack of good cover sheets. I spent the following 3 days cleaning and washing floors and furniture.
So, all in all, the final job was very good, the crew were fantastic. The weakness was with the original estimate. I'd much rather have them under promise and over deliver than the opposite, which is what happened. I also found Paul to be condescending and aloof. This was likely a cultural difference, but he intimidated me, which I didn't like. I also was very uncomfortable with having him sitting in his car for 2 days in front of my house while the painters painted...that was just creepy. His apparent lack of knowledge about painting in general devalued the whole Wow experience. Next time I'd hire one of the independant contractors in a heartbeat and let them have 4 days to do the job, and skip the Wow guys. I'm pretty sure we'd have fewer surprises and a more accurate estimate. Sorry guys

Approximate cost of services:
$7,500.00
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Company Response

Thank you very much for your review. In some instances we do use Sub Contractors, however they work only for us. They like to stay as subs for tax reasons. We do have full time crews of our own, and use the subs when needed. Unfortunately Paul has not worked out for Wow Calgary, and has been replaced, as we noticed this issue more than once. We are committed to our clients like yourself, and want only the best for all of our clients, unfortunately sometimes that is not the outcome. We do have a policy on needing to stay in hotel rooms, and if you send me your receipt to Calgary@wow1day.com we will have that covered for you. Thank you again for choosing us, sorry that it was not an all out WOW experience.

Lorraine Wishart from Calgary
Lorraine Wishart from Calgary
1 review Calgary, AB
10/10

Painting

Prompt. Quote was reasonable. Estimator came and went over job. Painters friendly and meticulous! Cleaned and left area in same condition. Highly Recommend WOW 1 DAY PAINTING To EVERYONE! FAMILY, FRIENDS and NEIGHBOURS included. THANK YOU!

Approximate cost of services:
$700.00
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Company Response

Lorraine, thank you for such kind words and for giving us the opportunity to WOW you.

Christine from Calgary
Christine from Calgary
2 reviews Calgary, AB
10/10

Interior Painting

We hired Wow 1 Day Painting to paint the upstairs floor of our house. The painters did a fantastic job. They were punctual, friendly, professional and very skilled painters. The owners even stopped by during the project to check on the progress. Wow 1 Day Painting's pricing is very reasonable compared to other quotes we received. I'd use Wow 1 Day painting again for any future painting projects and recommend them to all my friends.

Approximate cost of services:
$2,000.00
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Company Response

Christine, thank you very much for the very kind review. It was a pleasure to work on your home.

Ted A from Calgary
Ted A from Calgary
1 review Calgary, AB
10/10

Interior painting

We hired Wow-1Day painting to paint the main floor and 2 story entry of our house. They did an excellent job. They arrived on time, were very professional and cleaned up nicely before they left. The process was very easy and painless. I would recommend and use them again.

Approximate cost of services:
$2,700.00
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Company Response

Ted thank you for the kind words, it was a pleasure to work on your home.

Ashley from Calgary
Ashley from Calgary
1 review Calgary, AB
10/10

Painting

Amazing!! Simply Amazing! I recommend this company 100%. The quality of work was excellent! The crews are professional and a pleasure to have in my house. The biggest compliment I can give is when we did my final walk through I could not find anything wrong with the work they produced. My house looks amazing!

Approximate cost of services:
$2,500.00
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Company Response

Ashley, thank you very much for these kind words. We are happy that you are liking the new paint job.

Deana from Calgary
Deana from Calgary
1 review Calgary, AB
10/10

Interior & Exterior Painting

I hired WOW 1 Day Painting (Calgary) last year to paint the exterior trim of my house. They did such an amazing job, I called them back this year to paint the interior of my house, and my front and back steps. Mike (owner) and Chrissy (foreman) were both very professional and very customer service-focused. The team showed up on time, and were very courteous and professional. In order to paint the entire interior of my home within a day, a crew of painters showed up. The results were outstanding. They conducted a walk-through with me to ensure that everything met with my approval. I have been telling all of my friends and co-workers about the great service and the fact that it only took one day!! I recommend them to anyone that is looking for a professional painting company that provides great service, shows up on time, and is very respectful of the customer's home and time.

Approximate cost of services:
$4,900.00
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Company Response

Thank you very much Deana for the kind words. We are very happy that you have been WOW'd!

Karrie from Calgary
Karrie from Calgary
1 review Calgary, AB

First Review

9/10

Main floor painting

Wow 1 day painted the main floor of my new home and did a fantastic job. The painting was professional, however the service was incredible. Mike Bradley came to my house on short notice and on a Sunday night, worked with us to come within our budget and scheduled the work for two days later. On the day of the painting, Chrissy (the foreman of the job) was prompt and punctual while offering exceptional customer service. They followed their service with ensuring that the client was happy and when by accident a vase was broken, the team more than made up for the loss.

Approximate cost of services:
$4,500.00
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Company Response

Karrie, thank you very much for the awesome feedback! I know our team had fun completing your project, we hope that you continued to be WOW'd!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wow 1 Day Painting

We are experienced house painting professionals in residential and commercial painting, providing both interior and exterior painting at reasonable prices. Other painters may take days or weeks to complete your painting job(s), but we will do it in just 1 DAY without charging you a premium to do it. Just ...
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