The Drapery Shop

Drapery & Curtains
9555 Yonge St, Unit8 Richmond Hill ON L4C 9M5
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2018 winner 4 timesBest of 2018winner 4 times

Reviews for The Drapery Shop

Average customer rating:
10 10 (79 reviews)

Sort by

Private User
Private User
0 reviews Richmond Hill, ON
10/10

Amazing Products & Service

Faye and team are wonderful to work with! Their prices are very competitive and have many beautiful fabric samples to choose from. Faye is quick to respond and her product knowledge and suggestions gave us confidence to proceed with our order. Installation was also very professional and everything went as planned. Our curtains and Roman shade look amazing. We highly recommend The Drapery Shop!

Was this review helpful?
Company Response

Dear Stephanie, thank a lot for the nice review! You are amazing to work with! I wish you and your family the best!

Private User
Private User
0 reviews Toronto, ON
10/10

Condo roller shades

Moved into my new condo and needed roller shades to cover floor to ceiling windows. Met faye from a referral and after seeing all her positive reviews I chose the Drapery Shop to do my roller shade window coverings. Faye was very quick, knowledgable and patient when it came to the process of getting a quote, visiting her store to see samples and asking questions. She had one of the guys come and do the measurement and he was very quick and professional as well. the whole process took two weeks which was quick and the install was clean with no mess! I would use faye and the drapery shop again and definitely recommend them!

Was this review helpful?
Company Response

Thanks a lot Ryan for your nice review! It has been a pleasure to work with you! Stay safe and healthy!

Private User
Private User
0 reviews Markham, ON
10/10

Window covering for my new home

I hired The Drapery Shop for my whole house window covering. They are professional from measuring, giving reasonable suggestions for different windows in different needs. On time working period, and reasonable price, too! Highly recommended!

Was this review helpful?
Company Response

Thank you Jason for taking your time to write us this nice review! We really appreciate your business and looking forward to working with you again soon!

Private User
Private User
0 reviews Richmond Hill, ON
10/10

Fantastic Service and Products

Great product and service from the drapery shop in Richmond Hill. Compliments to Faye whom we found very professional in our dealings with her. Faye's product knowledge and suggestions gave us every confidence to proceed with our order. The fabric curtains and blinds look great. Installation was also very professional and everything went as planned. Highly recommended Faye and the drapery store.

Was this review helpful?
Company Response

Thank you so much for your lovely review, Joy! We appreciate your fully trust and support! It has been a big pleasure working with you. Stay safe!

Private User
Private User
0 reviews Richmond Hill, ON
10/10

Super Professional Service and Quality Product

I was looking for curtains that are kind of sound proof for my condo unit. The condo building is just adjacent to a major intersection. Traffic noise was really annoying. Faye, store owner, made a perfect recommendation and took into consideration of everything including my budget, curtain style, furniture colour and installation method. After purchase service was also awesome. There was follow up about product ordering status, active update of installation process and effective follow up after installation. Of course, the whole process of installation is very quick and professional. Payment methods are variable and friendly using. Conclusively, the experience was impressive and I strongly recommend it to you guys.

Was this review helpful?
Company Response

Wow, thank you so much for your detailed and nice review! Such a pleasure working with you!Hopefully see you soon for your future needs!And stay safe !

Mos in Toronto
Mos in Toronto
1 review Toronto, ON
10/10

Great job

We wanted hunter Douglas and ended up with the drapery shop for its famous word of mouth. Christina is very professional and patient in helping us choose the best option for blinds and drapery. Installation is perfect as well. Overall very satisfying.

Was this review helpful?
Company Response

Thank you for this review! It was a great pleasure to work with you!

Lu in Fergus
Lu in Fergus
1 review Richmond Hill, ON
10/10

Great quality blinds and professional installations

Beat quality blinds in town. Have been here third time in the past 5 years. Great quality blinds and professional installation. Faye and Eric are really friendly and helpful for the selection. Can’t recommend it enough.

Was this review helpful?
Company Response

Thank you so much for your continuous support! Loved to work with you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing customer service and quality

I used the Drapery Shop for blackout curtains in my bedroom. I was extremely pleased with both the result -- and the process. Christina was amazing to deal with, very prompt and courteous. I had tons of fabric options to choose from and every question was answered. Highly recommend them!

Was this review helpful?
Company Response

Thank you so much for your nice review, it helps a lot for our business and future customers.

思成 in Brampton
思成 in Brampton
1 review Brampton, ON
10/10

Decent shop for blinds

Price is absolutely best! Service is awesome the, the owner is professional and welcoming, love to work with them!
We ordered blinds for the commercial property and everything from measuring to installation tool less than a week! Definitely highly recommended!

Was this review helpful?
Company Response

Thank you so much Tony for your lovely review!Appreciate your business!

Rhillmz
Rhillmz
0 reviews Richmond Hill, ON
10/10

Family Room/Kitchen Drapes

Found the Drapery Shop on Home Stars looking for custom drapery for our 1st floor reno.

Christina was very helpful and patient. I decided to start with our family room windows and kitchen patio doors. I don’t know how many times I went back and forth with different fabrics trying to find the perfect one.

Christina provided great advice and input throughout the process that was very helpful. Installation was very quick and we could not be happier. Fabric and workmanship are excellent. We will be back very soon to complete our remaining windows.

Thank you Christina!

Was this review helpful?
Company Response

Thank you for the lovely review and nice pictures!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Drapery Shop

The Drapery Shop is a Family owned business with 30 years of experience on custom draperies, blinds, shades and shutters. We carry large selection of drapery fabrics and hardware, Robert Allen,JF,Maxwell,Alendel, Unique,Soletex, Eqqus. Our workmanship is phenomenal. Our pricing is guaranteed competitive. We carry blinds and shades from Hunter Douglas to Graber, Maxxmar,Delor....

We provide friendly service with professional ideas, we are simple and direct. The nature magic is you deal with us once, you will never deal with others.

Please visit our showroom located 9555Yonge St, unit8, Richmond Hill.

CATEGORIES
Drapery & Curtains
PRODUCTS
Custom drapery, valance, sheer, cushion, hardware & accessories, blinds, shades and shutters
SERVICES
From measure, design to install, we do everything, you enjoy!
BRANDS
Hunter Douglas, Graber, Shade-O-Matic, Eclipse , Maxmmar, Robert Allen, Joanne Fabrics, Maxwell...
STYLES
Modern, Contempary, Transitional, Traditional.
SPECIALITIES
Custom Draperies, Sheers, Valances, Roman Shades...
WEBSITE
http://www.thedraperyshop.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
7
RETURN POLICY
No
PAYMENT METHOD
Cash, Cheque, Debit Card
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life time warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.