Ontario Downspout Service

Gutters & Eavestroughs
260 Bartley Drive Toronto ON M4A
Write a Review
Write a Review
Website
HomeStars
Gutters & Eavestroughs
Ontario Downspout Service
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Ontario Downspout Service

Average customer rating:
10 10 (182 reviews)

Sort by

Michael from Richmond Hill
Michael from Richmond Hill
4 reviews Richmond Hill, ON
10/10

Eavestrough, Fascia & Soffit Replacement

Ontario Downspout Service did a quality job replacing my eavestroughs, fascia & soffits. Mark and his crew were reliable, hardworking & courteous. They took great pride in their work right down to the last detail. In addition Mark found a creative way to reroute a downspout away from from my front entrance that will improve the drainage in this area. He also installed downspouts with hinges that allows them to be folded up out of harm’s way when cutting the grass. Furthermore his crew were well organized and took time to clean up the property before departing. This project was extremely well-managed and most importantly it was hassle free. I highly recommend Ontario Downspout Service.

Was this review helpful?
Company Response

Thank you so much for the incredible feedback. It's so good to know we're continuing to satisfy our clients. It's great to know you would recommend us to family and friends. Look forward to working with you again.

Marco
Marco
2 reviews Toronto, ON
10/10

Eaves throughs replacement

Our old eaves throughs and downspouts were leaking badly and looked worn. Mark and his crew did a stellar job with the new ones and were done in a few hours (including clean-up).
My only minor complaint is the time it took for them to get started as we signed the work order last fall. They did warn me however that they might not get to it until this spring and with Covid-19 around I can‘t blame them for those delays (that’s why I still gave 10 stars).
Mark also took the time to discuss our options for new siding and recommended we also look into stucco (which they don’t do).
We will definitely consider using them again when we are ready to replace our siding.

Was this review helpful?
Company Response

Thank you so much for this constructive feedback. We always try our best to satisfy all of our clients desires. We apologize for the delay. We hope to work with you again. It's great to know you were pleased with the final product. Talk soon.

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

roof reconstruction and shingling

Ont D.S. restored rebuilt and shingled my roof to a level of excellence beyond the original and beyond my expectations... professional high quality excellent work. The owner who is an expert in this field was on the site all day, everyday, identifying and solving problems resulting in the highest quality and most cost effective results. All of his team members were highly professional and competent courteous and paid great attention to detail. The area was spotless after cleanup . My neighbours and bystanders when they saw the high quality work on the roof asked for the company info. I would highly recommend them.
I would highly recommend them

Was this review helpful?
Company Response

Ty again for this incredible feedback. It means a lot to all of us that you appreciate the amount of effort that went into completing your job. We can't wait to work on your next work. Thank you again. It's great to know you would recommend to family, friends and neighbours.

Erin  in Toronto
Erin in Toronto
1 review Toronto, ON
10/10

Eavestrough and Downspout Replacement

Our eaves were very old, as were our downspouts, and causing dangerous conditions in the winter as they leaked and made our path around our home very icy. Additionally, we were having water leaking into the basement from the lack of efficiency of our eaves/downspout system with all of the rain this spring. From the moment I contacted Ontario Downspout Service I knew that they were the best. I received a competitive quote from owner Harvey and when Mark came out to view the work, he also (accurately) speculated about additional costs that could be associated with our job due to the age and state of the eaves. This way, there were no surprises when the eaves were removed and substantial damage and rot was found as he anticipated and my husband and I were prepared for the extent of the work. Mark and Hector did an excellent job walking us through their process for fixing and replacing the soffit and fascia, as well as consulted with us on the aesthetic for the work and where we would prefer to have the downspouts placed based on the slope of our land. Their clean up of the ground around our home was also excellent. I will have them back in the future to do further repairs to our roof and chimney and would highly recommend them.

Was this review helpful?
Company Response

Thank you so much for this incredibly detailed and thorough review. It means a great deal to us that we are continuing to help clients. We treat every clients home as if it were our own. We also want to be transparent from the get go to avoid any confusion. We look forward to working with you again and appreciate any referrals to family and friend. Thank you again.

janet ezrin from Nashville
janet ezrin from Nashville
2 reviews Toronto, ON
10/10

Eaves trough replacement

Mark was referred to me and called the same day. He came to give me a written estimate that afternoon and spent time measuring and colour matching the new material, he was very thorough. His lovely dog Farfal accompanied him and that sealed the deal:) Mark and his colleague came the next day to install the new eaves troughs. They did a great job, the colour was perfect and thoroughly cleaned up afterwards.
No more leaky eaves thanks to Ontario Downspout Service, thank you.

Was this review helpful?
Company Response

Thank you so much for the review. We're all so happy that we were able to help stop the leaks. We're still continuing to help our customers during this difficult time. Look forward to working with you again.

Private User
Private User
Private User reviews Toronto, ON
9/10

Eavestrough cleaning & repair

We had a leak through to a wall inside. Mark & his team arrived when promised. They cleaned the eavestroughs and replaced the one where the leak occurred. I would hire them again.

Was this review helpful?
Company Response

Thank you so much for the feedback. We're so happy we were able to help during this difficult time. We look forward to working with you again. Referrals are always greatly appreciated. See you soon.

Mike in Oakville
Mike in Oakville
2 reviews Oakville, ON
10/10

Replace Downspout

We contacted Harvey and Mark because a downspout came down in the high wind. They were amazingly pleasant and easy to deal with from the first call. Mark arrived exactly on time and the work was done quickly, neatly and as promised. They even put on some extra brackets to secure the downspout without being asked. We'd certainly use them again.

Was this review helpful?
Company Response

Thank you so much for the feedback. During this difficult time , we are still supporting our customers when emergency service work is needed. We look forward to working with you again. Stay safe.

tali
tali
1 review Toronto, ON
10/10

Roof replacement

I am a long-standing customer of Ontario Downspout Services. I have worked with Mark and his team on multiple projects. The quality of their work and their dedication to their clients is exceptional. Mark is knowledgeable and responsive. He is trustworthy and reliable, and his team is made up of friendly and professional individuals. He went above and beyond in his work on my house. I could not recommend them more highly.

Was this review helpful?
Company Response

Thank you so much for this feedback. It means the world to us. We treat all of clients like family and we always do our best for them. Great to know you would refer us to family and friends. Can't wait to work with you again.

Cottagelife
Cottagelife
1 review Innisfil, ON
10/10

Emergency Roof Repair

Both my shingle and flat roof were leaking into my house. I called Mark and he came to my house the next day. He stopped both the leaks for the quoted price. He was efficient and cleaned up after he finished. I will definitely hire him to replace both of my roofs when required. I would highly recommend them to anyone I know. Thank you again Mark.

Was this review helpful?
Company Response

You're very welcome. I'm so glad I could help you. It's great to know that you would recommend us. Looking forward to working with you again.

kurt.stover
kurt.stover
0 reviews Toronto, ON
10/10

Eavestrough & roofing repair

Mark replaced my leaking eavestroughs and the roof over my porch. He and his team were professional and did quality work. The quoted price was accurate and fair. The job was completed quickly and there was no mess left despite the amount of material removed.
I would recommend Ontario Downspout Service for eavestrough & roofing repairs/replacement.

Was this review helpful?
Company Response

Thank you so much for the incredible review. I'm so glad we were able to resolve all of the issues. It's great to know you would recommend us. Look forward to working with you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Downspout Service

Ontario Downspout Service is a family-run company with expertise in: Eavestrough Installation, Soffit & Fascia, Siding, Roofing, Trenching and Downspout Disconnection. Servicing Toronto and the GTA, Ontario Downspout Service guarantees quality and reliability at affordable pricing..

CATEGORIES
Gutters & Eavestroughs and Roofing
SERVICES
Eavestrough, Soffit & Fascia, Downspout Disconnection, Siding, Capping, Eavestrough Cleaning and Repairs, Copperwork, Custom Metal Roofing, and Trenching
BRANDS
Gentek (http://www.gentek.ca/en/Index.aspx)
SPECIALITIES
All Aluminum work, including: 5" & 6" Seamless Aluminum Eavestrough, Aluminum Soffit & Heavy Gauge Custom Made Fascia, Aluminum, Vinyl, PVC, Cedar Shake & Wood Siding, Aluminum Garage Door & Window Capping, Eavestrough & Downspout Repairs, Eavestrough Cleanings and Downspout Disconnection, Copperwork, Custom Metal Roofing, and Trenching
WEBSITE
https://www.ontariodownspoutservice.com
PAYMENT METHOD
Cash - Cheque - Credit Cards
LICENSES
Toronto License No. T85 - 4309787
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years on new installations
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.