I contacted Mr. Interlock to get a quote for repairing/replacing the steps to my front door. Amir came by and provided me with options and explained his recommendation of replacement vs repair. I had several quotes from different companies and his was overall fair. Saad and Abdi were the assigned to the project and did a great job. They worked hard and were very receptive to any questions or concerns we had. The respected the job site and my family. The finished product was great and we are happy we choose Mr. Interlock and will definitely use them in the future.
Thanks Amir, Saad and Abdi for a great experience. We can actually use my front stairs now without fear of slipping down them!
- Timely responses to questions/concerns
- Open communication (we asked a lot of questions before/during/after project)
- If Amir said he would come at a certain time, he was there at that time
- Any issues/concerns during construction where addressed promptly
- No hidden costs, certain variable costs were identified and agreed upon upfront.
- I had another company doing work in the same area where the steps where located and the team was able to work around that project.
- Project start was delayed several weeks but the delays were communicated so we were able adjust.
- Team took their time and completed the work once started without gaps
- Kept work area clean (as much as possible) and cleaned up at the end of the project.
- Company Response
Thank you for sharing your experience Snehal. It was a pleasure working with you and your family on your project. Last year was a very unusual year with the emergence of the pandemic and your patience was greatly appreciated. Please reach out if the future if we can be of any assistance. Cheers!