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Royal Oak

Stair Builders
Newmarket ON L3Y 8X9
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HomeStars  >  Stair Builders in Newmarket  >  Royal Oak  >  Worst Customer Service Ever
A.G. in Toronto
A.G. in Toronto
1 review Barrie, ON
0/10

Worst Customer Service Ever

Massive crack in basement tread
Minor crack in finished tread growing
Creaking/crackling
Pickets and rails not sanded
Gaps between treads and risers

Customer Service - arrogant, unapologetic, doesnt care about aesthetics just what Tarion allows for, condescending

I WOULD NEVER HIRE THIS CO

Ive included photos of a few issues- those gaps are on quite a few seams between risers and treads (was told by another co. They werent tightened properly). The crack in the finished stair is growing and this crack is starting on others. The finished areas look rough and they feel rough as well!!

Approximate cost of services:
$10,000.00
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