Integrity Roofers Ltd

Roofing
234 sheppard ave W Toronto ON M2N 1N1
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Roofing
Integrity Roofers Ltd
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98%

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Reviews by rating (past 12 months)
Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Integrity Roofers Ltd

Average customer rating:
9.9 10 (229 reviews)

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Lou Dalo from Toronto
Lou Dalo from Toronto
1 review Toronto, ON
10/10

Roof repair, shingling and antiweathering, sistering joints, bolstering trusses and replacing plywood.

Thanks to the entire team - from owners, to project manager to workers.

I couldn't be happier with entire experience I recently had with Integrity Roofers.

They showed up on the same day that I called and did a thorough inspection.

The next day, I received a presentation of their inspection results and a series of recommendations.

company's professionalism from the They gave options from "bare minimum" to "nothing but the best" for the work, a detailed explanation of the pros and cons, and zero sales pressure.

As for the actual work - they showed up when they promised, or called if they had to reschedule (It may be the first contractor I've used to actually do this).

I found them to be reliable, honest, courteous, professional and competent in every way, and the pricing was very competitive.

I have no hesitation to recommend them.

Approximate cost of services:
$3,300.00
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Company Response

Thanks, Lou - we're glad to hear that you're happy with the service you received.
your review has put a smile on everyone's face this morning,
thank you very much for taking the time and share other home owners with your great experience.
we are always glad to help.
thanks- The Integrity team

Kirsten H from Toronto
Kirsten H from Toronto
1 review Toronto, ON
9/10

Roof work: replacement of wood, sistering of old joints, shingle replacement, attic insulation, chimney removal

We were not originally planning to have our roof redone this summer, though knew it would need to be done soon. We had Integrity Roofers come over to give us a quote for a chimney removal. When the representative looked over our roof, took measurements and photographs, and provided us with a thorough report, we knew this was the company to use and that we should do it all at once. Michael was knowledgeable and passionate, believing in using better materials and techniques so that the roof would last. It was like a page out of the Mike Homes book that I taken out of the library. We were pleased with the crew, the length of time of the job, and the quality of work. One of the crew accidentally damaged our ceiling during the roofing, and they took immediate responsibility and paid for the drywalling. We ended up using the same drywaller for another job in our house.The clean-up could have been a bit more thorough, as I was picking up nails and old attic insulation out of the garden for a while, but overall we were very pleased and highly recommend this company.

Approximate cost of services:
$13,000.00
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Company Response

Hi Kirsten,
Thank you so much for taking the time and adding your experience with us, we also really appreciate your feedback as we realize we're not perfect although our goal is always a 100% customer satisfaction.

Its always a challenge when taking an old roofing system including the roof structure and retrofit it to today's codes and standards.
The removal of the old bats insulation,the chimney tear down, and the structural reinforcement of old rotting rafters is everyday practice.

When dealing with an old house the real challenge is always to invest smart and get more for your money, in this case the ventilation work, along with the spray foam, allowed us to solve 3 major problems, granting you a piece of mind while eliminating future major expanses/problems.
1) The application of high density spray foam, 3 inches high, improved and reinforced the entire attic structure.
2) creating a vapour/moisture and air barrier will keep the heat inside the house, prevent ice damming in the winter times and save on energy bills especially in older homes.
3) the use of spray foam on the partition wall between your home and the next door neighbour is a key factor in keeping a well insulated attic at maximum performance.

We are glad we were able to meet your expectations and solve all your problems.
its been a pleasure working for you thanks for all the drinks, coffee and cooperation. take care

Shay& Michael

Ralph Weil from Toronto
Ralph Weil from Toronto
2 reviews Toronto, ON
10/10

flat roof repair

Shay was very professional and knowledgable. Shay, Cory and their team had a real challenge cleaning up the mess of the previous roofer. They went above and beyond what was originally contracted for, ensuring that everything was done perfectly and on time. I enthusiastically recommend them without any hesitation.

Approximate cost of services:
$20,000.00
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Company Response

We're glad we were able to get your roof looking and performing the way it should, especially after it was poorly done by another company. It was a pleasure working with you, Ralph, and I'm glad you're happy with the work that was done on your home!

M & B from Toronto
M & B from Toronto
3 reviews Toronto, ON
10/10

Shingle Replacement, finishing attic space for storage

We had integrity roofers come in to provide us with an estimate for doing our roof (peaked with singles, and flat roof). We had received quotes from 3 other companies and found that Shay and Michael at integrity roofers were by far the most through of all the roofing companies. They went up onto the roof, they also went into our attic and spent a good 15-20 minutes looking around. They also both spent a large amount of time with us going over all our options and providing a number of different plans with various price points (as we were quite concerned about price to begin with).

Our attic was a bit odd in that it was half finished. When we moved into the house we need to have some quick repairs done and we had an attic created with a ladder for easy access. The recommended approach by most other roofing companies was to seal off our attic and cover it with spray foam. Shay and Michael were extremely receptive to our concerns with our attic and our desire to not close the attic off, but be able to use it for storage. They did extra research which went way above and beyond all other companies. In the end we ended up going with the option to finish our attic space for storage, and doing the singles on the peaked roof. Due to cost we ended up deciding to delay out flat roof until next year. It should be noted that the estimate provided by Integrity Roofers were average or better then the rest of the estimates we got (and this included helping us finish off our attic).

Prior to the roofing day a team came a to put drywall up in our attic and remove the old insulation. They were very professional and cleaned up throughly once done.

On the day of the roofing Shay was on site almost the entire time making sure that everything went as planned. There were a few issues that arose during the project that could not have been predicted, but Shay was present and walked us through all the changes to the plan and why they were necessary. In fact it was estimated that many of the changes would facilitate a lower cost. The roofing portion itself was completed in one day and crew cleaned up everything. Shay and his team was very thorough. After the job was complete Shay commented that he did not like how our shingles joined with our neighbours shingles (we live in a semi-detached house). It was purely an aesthetic thing and had no impact on the quality, but he sent some members from his team back out to make it look better (I had not even noticed).

Michael then came over next few days and finished off the remainder of our attic. He reinforced our attic and put in flooring for us. Every day he arrived Michael checked in with us and gave us an update. There were parts of this part of the project that took longer then they had initially planned. Michael was extremely professional and walked us through everything he was doing. He did not even charge us for all the extra work he had put in. The finished product was far above and beyond what we had expected. They did such an amazing job we were even talking about having them do some other general contract work as we have found it hard to find good contractors :). We felt integrity roofers did an amazing job.

At the start of the project Shay and Michael told us that the most important part of the job to them was our happiness with the finished project. It was clear to us throughout the entire project that this was true. They constantly checked in with us, and explained what was happening.

We will definitely be hiring them to come back next year to do our flat roof.

Approximate cost of services:
$12,000.00
Any advice to offer fellow homeowners facing a similar project?
Be sure to raise all your concerns and questions ahead of time. We did this with all the roofing companies and it was only Integrity Roofers that seemed to care. This really helped us feel like we made the right choice.
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Company Response

Wow, Maddy, I don't even know where to begin - thank you SO much for the incredible review. I'm thrilled that Integrity Roofers did so much for you that you felt the need to share every bit of your great experience, thank you, again. We look forward to working with you again next summer; and I can assure you, you'll have just as great of an experience!

allie from Toronto
allie from Toronto
1 review ,
10/10

skylight repair

They did an amazing job. We had a leak in the house and weren't sure where it was coming from. They came in and were able to identify the problem and suggest two possible repairs one which would have involved replaceing a large portion of roof and skylight the other was a fix to the existing skylight. Based on their suggestion we fixed the existing skylight (which was obviously the less expensive option) I appreciated that they were honest and didn't only suggest or push the most expensive option. They have since followed up with me to make sure we didn't have any more water coming in. They also checked the rest of the roof for us and made some suggestions of other repairs that would need to be done. They were honest that nothing needed to be done immediately but could wait 2-3 years. I was very impressed with their high level of customer service and will be recommending them to my parents who also have a leak as well as any friends in the future. I'd like to thank Michael and Shay for the great job!

Approximate cost of services:
$350.00
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Company Response

Receiving such a positive review from valued clients like yourself really puts a smile on my face, Allie. I'd like to thank you for taking the time to share your experience with our company. I'm so glad that we were able to exceed your expectations and fix the root of your problem. Hopefully we'll be working with you again in 2-3 years ;) Take care!

Iurii Korzun from Gunpowder
Iurii Korzun from Gunpowder
1 review Thornhill, ON
10/10

Roof repair

It was a good job, well done and organized, and please tell all the workers how good and courteous they were. Will recommend Integrity Roofers to any of my friends.

Approximate cost of services:
$1,800.00
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Company Response

I'll be sure to pass your kind message on to them! Thank you for your short but sweet review! :)

Totton in Toronto
Totton in Toronto
9 reviews Toronto, ON
10/10

Roof Repair/Replace

Contacted Shay to get an estimate. Very knowledgeable and passionate about what he does. He took the time to explain everything they would be doing. A week later he sent over his forman Corey and crew. They were terrific and worked really well with each other. They started with the flat roof, finishing it in one day. Great job. The next day they came to tackle the roof on the front portion of our house. They did a wonderful job on it too. I would definitely recommend Integrity to anyone who wants a roofing job done efficiently and properly.

Approximate cost of services:
$10,000.00
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Company Response

Working quick yet efficiently is how our crew operates. We know that getting your roof done can sometimes be stressful, that's why we try our very best to make the process as prompt and stress-free as possible! :) I'm glad we were able to do that for you too, Totton.

Dan Martin from Vaughan
Dan Martin from Vaughan
1 review Thornhill, ON
10/10

Roof repair

Thanks so much for a great roofing job. I would highly recommend Integrity Roofers to my family and friends. I really appreciate all the time you spent with me explaining my options. This made choosing Integrity Roofers over other companies very easy. The workers were SO CLEAN that I started to wonder if they actually did start that first day as planned. I also appreciated the daily communication with me on the progress of the job. It's reassuring to do business with a company who takes such pride in their work and is committed to seeing a job through to the end.

Approximate cost of services:
$7,000.00
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Company Response

When tackling a home reno project such as a roof repair, we feel it's 110% mandatory that the client knows what their options are so that when a decision is made, they know they made the right one. That's why we always keep clients informed and up to date. Thanks for taking the time to share your experience with us, Dan. it was a pleasure working with you. Take care!

Penny Rosen from Richmond Hill
Penny Rosen from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Roof Repair/Replace

Highly recommend Integrity Roofers - very positive experience! Work was done in a neat and timely fashion - on budget and on time! Will be using them next Spring to replace the rest of the roof. Thanks Shay!

Approximate cost of services:
$2,500.00
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Company Response

Thanks, Penny - we're glad to hear that you're happy with the service you received. We sincerely look forward to working with you and your husband in the future! It was a blast working with the two of you :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Integrity Roofers Ltd

Integrity Roofers is a licensed, certified and insured roofing company serving residential and commercial property owners in Toronto and the GTA.

Grounded in our ethics and principles, as people and as a company, we provide roofing services that are professionally executed and fairly priced.

Industry Credentials
Certified by CertainTeed, Integrity Roofers’ contractors are certified Quality Masters and Shingle Applicators. We bring 20 years of roofing experience to the table, with the required knowledge and expertise to provide quality roof installations, repairs, and replacements. With $2,000,000 in liability insurance, both your home and our contractors are covered for any unforeseen or unlikely incidents that may occur on the job.

Friendly and Approachable
Integrity Roofers’ contractors are pleasant to work with and open to hearing any questions or concerns you may have. We are here to serve you in the best way possible, offering educational and practical tips wherever we can to extend the longevity of your roofing system.

CATEGORIES
Roofing, Gutters & Eavestroughs, and Skylight Installation & Repair
PRODUCTS
CertainTeed Products- Landmark, Landmark Pro, Landmark TL, Hatters, High Land Slate, Presidential Shingle, Independence, Grand Manor, Carriage House Suprema- Flat roofing materials. GAF
SERVICES
Roof Replacement, Attic Air Sealing, Attic Insulation, Attic Ventilation, Gutter Filter, Ice Damming Solutions, Siding, Skylights, Soffit, Fascia, Eavestrough, Roof Snow Removal, Roof Repair, Copper Work, Flat Roof.
BRANDS
CERTAINTEED, SUPREMA, GAF, BP, BAKOR
STYLES
All available shingle styles and brands.
SPECIALITIES
ROOF REPLACEMENT EAVESTROUGH, SOFFITS, FASCIA, SIDING INSULATION VENTILATION
WEBSITE
https://www.integrityroofers.com
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
9
RETURN POLICY
100% Guarantee.
PAYMENT METHOD
CHEQUES, CASH, CREDIT CARDS
LICENSES
Metro Lic. b23813
MEMBERSHIPS
BBB, CERTAINTEED
LIABILITY INSURANCE
Yes
DIPLOMAS
M.S.A., Q.M.
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We Guarantee Our Workmanship.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.