Integrity Roofers Ltd

Roofing
Toronto ON M2N 1N2
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Roofing
Integrity Roofers Ltd
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Reviews for Integrity Roofers Ltd

Average customer rating:
9.8 10 (284 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Complete roof rebuild

Integrity Roofing. New roof
New roof 2019. Completely rebuilt. New 3/4 plywood deck. Ice/water shield protection, underlayment (diamond deck)starter shingles and certanteed landmark pro shingles (50 year warranty labor and materials) transferable up to 10 years. 72 linear ft edge vent and 2 maxi vents. Moved stack and exhausted upstairs bathroom out through roof. 12-15 inches insulation. Extensive and challenging project on a large older home in the beaches which is a tricky spot to navigate equipment. Cory and his crew were on time, on budget, no surprises or complaints from neighbours. Professional work, respectful of property and neighbours. No lost shingles in high winds or bad weather. Fantastic company. Best decision ever. How do I know. Just had a home inspection completed. Guy gave product and workmanship top marks. Roof is now five years old, but from the photos he showed, it looks new. Would not hesitate to call Cory again. He was detailed and transparent. More time spent on right product choice and correcting venting, stack, rotten deck and bathroom exhaust, rather cheapest option. Integrity is an appropriate name. You never have to apologize for good quality. Thanks again guys!

Approximate cost of services:
$17,000.00
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Company Response

ChatGPT
Wow, it sounds like you had quite the project on your hands, but it's wonderful to hear that Cory and the Integrity Roofing team were able to exceed your expectations! We take pride in providing high-quality workmanship and top-notch products to ensure the longevity and integrity of your roof.

It's fantastic to know that your new roof has stood the test of time and weather, and that you received glowing feedback from your home inspection. We believe in transparency and attention to detail, so it's great to hear that Cory took the time to guide you through the process and make sure everything was done right.

Thank you for trusting us with your roofing needs and for sharing your positive experience. Should you ever require our services again or have any questions, please don't hesitate to reach out. We're here to help!

Warm regards,
Shay Barat

Ann from Toronto
Ann from Toronto
5 reviews Old Toronto, ON
10/10

Emergency repair to roof

As a result of repairs to my chimney, I learned that a raccoon had torn my roof shingle exposing bare wood on my roof. Shay from Integrity had never worked with me before but he responded to my call immediately and sent his team out to repair my roof within hours, on the Friday of the holiday weekend so it would be done before it rained!! His team was very efficient and professional and showed me pictures of what they had done before leaving. Would highly recommend and when I need a new roof, I will definitely be calling Shay at Integrity.
Ann Lovering

Approximate cost of services:
$350.00
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Company Response

Dear Ann,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Shay and our team at Integrity were able to promptly address the issue with your roof, especially during the holiday weekend. Ensuring your home's safety is our top priority, and we're delighted that we could provide efficient and professional service to meet your needs.

We appreciate your recommendation and look forward to assisting you with any future roofing needs you may have. Don't hesitate to reach out whenever you're ready for a new roof or any other assistance. Your satisfaction is our ultimate goal.

Warm regards,
Shay Barat

Roxana Vasquez
Roxana Vasquez
1 review Old Toronto, ON
1/10

Roof repair

Beware: Unpleasant experience, misleading offers and poor service

They initially offered a verbal discount, which was later disputed and not honored in the final contract. Attributed this to miscommunication. With them, get every word in writing.

Project Management Issues: Lack of communication, project delays, poor scheduling (work done at night hours) and inadequate waste removal.

Quality Control Problems: The initial work was subpar, requiring additional repairs soon after completion.

#ContractorReviews #RenovationProblems #HomeRepair #RoofingProblems #ContractorProblems #ServiceReview #UnreliableService

Approximate cost of services:
$16,500.00
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Company Response

We were hired to replace Roxana’s neighbor’s leaking roof. Since Roxana and her neighbor share the same roof, we informed her that her roof would also need replacing. Connecting a new roof to an old one can quickly lead to significant issues. Roxana expressed that finding the funds for this project would be challenging. As a company, we understand that roof replacement can be an unexpected expense. However, with the neighbor’s roof already leaking, we couldn’t delay our work. We explained to Roxana that postponing her roof replacement would cost an additional 15%, but since our crew was already onsite, we offered to replace her roof at 15% less than our usual rate. She agreed to proceed.

When we started, we discovered Roxana’s roof had four extra layers, which significantly increased the amount of work and disposal needed. Additionally, her neighbor’s roof had two extra layers. Due to these unexpected conditions, we had to add siding, which was time-consuming and unforeseen. The volume of debris generated was too much to remove in a single day despite our best efforts. To ensure the backyard was tidy and accessible, we chose to work into the evening to clear all the debris, even though it meant working late.

To our surprise, Roxana demanded an additional 15% discount at the end of the project, despite already receiving a 15% discount. Since the roofing issue was primarily due to her neighbor’s roof, we granted her an additional $500 off as a gesture of goodwill. Unfortunately, this was not well-received either. Roxana, we regret your dissatisfaction, but we hope you take comfort in knowing your roof is now of exceptional quality, sparing you from any leakage issues for many years to come.

Private User
Private User
Private User reviews North York, ON
10/10

Roof repair

Responsive, honest, friendly and on time. Fixed not only the roof damage I reported but also a few other cracks I didn't know about. Documented the before/after with pictures. A very refreshing and positive experience overall! Thank you!

Approximate cost of services:
$600.00
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Company Response

Thank you for your wonderful feedback! We are delighted to hear that you had a responsive, honest, and friendly experience with our team at Integrity Roofers. We're glad we could address both the reported roof damage and the additional cracks we discovered. Documenting the before and after with pictures is part of our commitment to transparency and quality service. We're thrilled that you found the experience refreshing and positive. Thank you for choosing Integrity Roofers! If you need any further assistance, please don't hesitate to reach out

Marco
Marco
1 review Mississauga, ON
10/10

Skylight repair with roof repairs and vents added

The professionals at integrity roofing handled everything and informed me as well as educated me along the entire process. I will be hiring them again for any further roofing needs.

Approximate cost of services:
$2,800.00
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Company Response

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Integrity Roofers. It's our priority to keep our clients informed and educated throughout the entire process. We appreciate your trust in us for your skylight repair, roof repairs, and vent installation. We look forward to assisting you with any future roofing needs. Thanks again for choosing Integrity Roofers!

Private User
Private User
Private User reviews North York, ON
10/10

Roof Repair

Timely , professional Service .

Our roof developed a leak around the Kitchen skylight during a heavy rainstorm. Integrity Roofing responded to the emergency the next morning and despite the continued downpour, worked e to identify the source of the problem and have it repaired in less than 1 hour. Their Project Consultant returned the next day to check on the repair and evaluate the remainder of the roof. He quickly determined that while the roof did not need to be replaced, there were other areas where shingles need to be replaced. The work was scheduled within two days and completed at a reasonable price. They truly live up to their name.

Approximate cost of services:
$395.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your fantastic review! We are delighted to hear that you were pleased with our timely and professional service. At Integrity Roofers, we prioritize responding swiftly to emergencies, and we’re glad we could address your roof leak around the kitchen skylight despite the challenging weather conditions. It’s great to know that our Project Consultant provided a thorough evaluation and that the additional necessary repairs were completed promptly and at a reasonable price. We take pride in living up to our name and ensuring our customers’ satisfaction. If you need any further assistance, please don’t hesitate to reach out. Thank you for choosing Integrity Roofers!

ericsavory in Toronto
ericsavory in Toronto
2 reviews Scarborough, ON
10/10

Leak repair

After noticing a leak in the ceiling I called Shay at Integrity Roofers and they were able to send someone within a few hours. The technician arrived on time, quickly found the source of the leak and repaired it right away. He explained the issue and the repair to me and kept me in the loop throughout. Overall a very positive experience!

Approximate cost of services:
$750.00
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Company Response

Thank you for sharing your experience! We’re glad to hear that Shay and the Integrity Roofers team were able to respond quickly to your leak issue. Our goal is to provide prompt and efficient service, and it's great to know that our technician kept you informed and resolved the problem promptly. We appreciate your positive feedback and are happy that you had a satisfactory experience with us. If you have any more roofing needs in the future, please don't hesitate to contact us. Thanks again for choosing Integrity Roofers

Marc in Toronto
Marc in Toronto
2 reviews Old Toronto, ON
10/10

Skylight replacement

I would highly recommend Integrity Roofers. The company was referred to me through Velux Skylights as they are an authorized installer. Shay provided me with an estimate that was significantly less than others bidding for the job. He was also extremely professional and projected an aura of being someone whom I could trust. His crew arrived on time, were professional, and left the worksite spotless. The new skylight looks great and the work appears to have been done with great care. Basically, I only have great things to say about this company!

Approximate cost of services:
$3,300.00
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Company Response

Thank you so much for your kind words! We are thrilled to hear that you are satisfied with our work on your skylight replacement. At Integrity Roofers, we strive to provide top-notch service and professionalism at a competitive price. It was a pleasure working with you, and we’re glad you felt confident in our team. We appreciate your recommendation and are delighted that the new skylight meets your expectations. If you have any future roofing needs, please don't hesitate to reach out. Thank you once again for choosing us!

Denise
Denise
5 reviews Old Toronto, ON
10/10

Beyond Excellent

We found Integrity Roofers through HomeStars.

They did a truly excellent job on a tricky roof that needed to be reworked to create proper drainage. Apparently it was not a job that most roofing contractors could do.

It was such a relief as a homeowner to find such a competent and reliable contractor to complete necessary work!

Approximate cost of services:
$24,000.00
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Company Response

Thank you Denise for taking the time to write us a review, we appreciate it! We are so glad we were able to help you with your roof, you were a delight to work with! Have a wonderful day!

Integrity Roofers Ltd

(647) 504-2121
www.integrityroofers.com
info@integrityroofers.ca

Dave in Toronto
Dave in Toronto
2 reviews Toronto, ON
10/10

Certainteed shingles and skylight replacement

I requested a quote from Integrity Roofers online and they quickly responded and set up a visit to come over to my home in a few days to give me an estimate. They indicated that access to the attic would be required.
Both Shay and Zee cam over and inspected the roof from ground level, and went on the roof and also went into the attic to see the roof from underneath. Throughout the inspection they took pictures and showed me the condition and any concerns or questions about the roof. They were very professional and friendly and answered all my questions. I received a written estimate later that evening as I was happy with the timely and detail quote.
I decided to have Integrity Roofers replace my 20+ year old shingles and wanted to replace them with the Certainteed shingles which I used previously and was extremely happy with their durability. The roofers were very skilled, professional and I was very happy with their work. They installed a ridgevent which was new to me and also increased my attic ventilation as well. I was very impressed on how they ensured no damage to my eavestrough and their cleanup after the job. I also had them replace my old skylights as well. There was some delay in the skylight completion (no fault of Integrity Roofers) but once this was installed, my concern over some caulking and screws on the aluminum flashing below the skylights was resolved.
My neighbors were impressed with the roof during the installation and I have already given out recommendations to them. I highly recommend Integrity Roofers. Look no further if you are looking for a quality installation with good quality products !!

Approximate cost of services:
$15,000.00
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Company Response

Good Morning Dave, thank you so much for taking the time to leave a review for us, we appreciate you! We are so glad that you are happy with the work down and loved working with you. If you need anything don't hesitate to call. Have a wonderful day!

Regards,
Brianna
Integrity Roofers Ltd

(647) 504-2121
www.integrityroofers.com
info@integrityroofers.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Integrity Roofers Ltd

Integrity Roofers is a licensed, certified and insured roofing company serving residential and commercial property owners in Toronto and the GTA.

Grounded in our ethics and principles, as people and as a company, we provide roofing services that are professionally executed and fairly priced.

Industry Credentials
Certified by CertainTeed, Integrity Roofers’ contractors are certified Quality Masters and Shingle Applicators. We bring 20 years of roofing experience to the table, with the required knowledge and expertise to provide quality roof installations, repairs, and replacements. With $2,000,000 in liability insurance, both your home and our contractors are covered for any unforeseen or unlikely incidents that may occur on the job.

Friendly and Approachable
Integrity Roofers’ contractors are pleasant to work with and open to hearing any questions or concerns you may have. We are here to serve you in the best way possible, offering educational and practical tips wherever we can to extend the longevity of your roofing system.

CATEGORIES
Roofing and Skylight Installation & Repair
PRODUCTS
CertainTeed Products- Landmark, Landmark Pro, Landmark TL, Hatters, High Land Slate, Presidential Shingle, Independence, Grand Manor, Carriage House Suprema- Flat roofing materials. GAF
SERVICES
Roof Replacement, Attic Air Sealing, Attic Insulation, Attic Ventilation, Gutter Filter, Ice Damming Solutions, Siding, Skylights, Soffit, Fascia, Eavestrough, Roof Snow Removal, Roof Repair, Copper Work, Flat Roof.
BRANDS
CERTAINTEED, SUPREMA, GAF, BP, BAKOR
STYLES
All available shingle styles and brands.
SPECIALITIES
ROOF REPLACEMENT EAVESTROUGH, SOFFITS, FASCIA, SIDING INSULATION VENTILATION
WEBSITE
https://www.integrityroofers.com
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
9
RETURN POLICY
100% Guarantee.
PAYMENT METHOD
CHEQUES, CASH, CREDIT CARDS
LICENSES
Metro Lic. b23813
MEMBERSHIPS
BBB, CERTAINTEED
LIABILITY INSURANCE
Yes
DIPLOMAS
M.S.A., Q.M.
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We Guarantee Our Workmanship.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.