Cleanify

House & Apartment Cleaning
Vancouver BC V6C 2G8
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Reviews by rating (past 12 months)

Reviews for Cleanify

Average customer rating:
5.2 10 (64 reviews)

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Jayne from Edmonton
Jayne from Edmonton
1 review Edmonton, AB
10/10

Deep Clean Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The man was great. I did not get to meet the woman as she was late or at least a lot later than him. They worked the full 4 1/2 hours and did just about all asked of them. They missed one item (inside of the microwave) but otherwise very good. The man was very professional and personable. I would like to hire him again.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Karen from Edmonton
Karen from Edmonton
1 review Edmonton, AB
10/10

Timed Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Cleanify was running a promotion for a timed service for $149 for 5 hours. I was told that I could prioritize the areas that I would like cleaned. I had the service on May 1, 2014. The crew did a great job and I rated them 9 stars and would definitely use Cleanify again!

Approximate cost of services:
$149.00
0 of 1 people found this review helpful.
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Eva from Edmonton
Eva from Edmonton
1 review Edmonton, AB
8/10

Biweekly Cleaning Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have used Cleanify since December 2013. In January I changed my service from monthly to biweekly as I was finding a need for more cleaning to be done. The team is doing a great job and I am very happy with their service.

Approximate cost of services:
$94.50
0 of 1 people found this review helpful.
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Colleen from Calgary
Colleen from Calgary
1 review Calgary, AB
10/10

Biweekly Cleaning Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is my first service with Cleanify. The team was very friendly, provided quality products and did an amazing job! I am looking forward to future cleaning services with Cleanify.

Approximate cost of services:
$90.00
0 of 1 people found this review helpful.
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Adel from Calgary
Adel from Calgary
1 review Calgary, AB
10/10

Deep Clean Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very happy with the service from Gemma!. She arrived on time, was very pleasant and did a great job. I would definitely recommend Cleanify to friends and family.

Approximate cost of services:
$200.00
0 of 1 people found this review helpful.
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Pat from Edmonton
Pat from Edmonton
1 review Edmonton, AB
10/10

Monthly Cleaning Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was very easy to contact Cleanify. The cleaner arrived on time and was excellent. I was very happy with Haben and have requested her for my next appointment. I rated Cleanify's service as 10 out of 10. Thank you!

Approximate cost of services:
$100.00
0 of 1 people found this review helpful.
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Alexis from Calgary
Alexis from Calgary
1 review Calgary, AB
0/10

Home Cleaning Service

Worst cleaning service ever in Calgary and they shouldn't be surprised by this review. Arrived at 5:00 pm on a Friday night and left at 8:00 pm. Unacceptable! Bathroom and kitchen countertops not cleaned, only bathroom sinks. Vacuuming down the middle of the room only. We had to vacuum the whole house when they left and clean all the glass topped end tables. Cleaners were not trained. Worst thing was they put a stain on my bedroom carpet that I have tried 4 times to get out. It is expensive carpet and fairly new but do you think they will do anything about it??? It's been a week and no there is no offer to refund my money. I will need to get in professional carpet cleaners to see if they can get rid of it. I wish I had read the reviews first. I wouldn't have hired them.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Hi Alexis,
The crew is rated very high and many customers rave about their service. In regards to the carpet stain, I have asked our support division to get back to you right away to deal with this matter.
Thank you,
Sheila

Rosetta from Burlington
Rosetta from Burlington
1 review Burlington, ON
0/10

Cleaning Service

Overcharged, over promised, under delivered should be in my opinion the slogan for the cleaning company named "Cleanify" Cleaners arrived very very late and did not have the courtesy to call us in advance or apologize for their tardiness. This ultimately made us late for appointments and committments we had the very same day. When they finally got to my apartment - over 3 hours late they asked to use my broom and other cleaning tools. Dust, debris, cobwebs were found after they left. This company "Cleanify" is very unprofessional and totally lacking customer service. I will never recommend this company but I will always remember the negative, unpleasant experience I had with the "so called" service manager. They need to be reported to the Better Business Bureau. Do not hire them, do not throw away your money.....

Approximate cost of services:
$435.00
1 of 1 people found this review helpful.
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Company Response

Hi Rosetta,
Please provide your ID number and I will look into your service.

Thank you,
Sheila

Jill from Edmonton
Jill from Edmonton
1 review Edmonton, AB
0/10

Cleanify House Cleaning

I paid for a move in/out clean to be done before we moved into our house. Took off work to meet the cleaners at the house, before we lived there. They showed up with minimal supplies, including no mop or vacuum. Found a broken swiffer wet jet in closet which they used over the entire house by spraying a solution they brought on the floor and rubbing it in, even in the bathrooms that I paid them to sanitize. They did not do appliances or wipe out drawers, which I paid for specifically. When I called the service to complain, I was repeatedly told they were checking into it and would call back and they kept putting me off. Then they said they would come back but it had to be within 5 days of the original cleaning, requiring me to meet them again at the house before I moved in. One person came the second time and vacuumed but said he didn't have time to mop, that I should call to reschedule. When I called, they said they only guaranteed one return to fix their mistakes. Very poor cleaning job and even worse customer service. $500 lesson.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hi Jill,

Please provide your ID number and I will look into this.

Thank you,
Sheila

J.E. from Vancouver
J.E. from Vancouver
1 review Vancouver, BC
8/10

Move Out Clean

I booked with Cleanify to help me with cleaning my apartment before moving. The cleaner was a bit late, but did a great job! It was easy enough to book and the price was good!

Approximate cost of services:
$165.00
0 of 1 people found this review helpful.
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