Cleanify

House & Apartment Cleaning
Vancouver BC V6C 2G8
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HomeStars  >  Duct Cleaning in Toronto  >  Cleanify  >  Move out clean (Lack there of)
Shawn from Airdrie
Shawn from Airdrie
1 review Airdrie, AB
0/10

Move out clean (Lack there of)

If you are looking for a cleaning company –PLEASE keep looking. This company is not worth the stress...

We too booked this company to do a move out clean out clean. Only to show up at the end of the work day and no one showed up. We did not receive a phone call or email or anything - when we called to talk to customer service regarding our existing quote it went directly to voice mail. So we called to start a new quote and was answered right away. After being put on hold a couple times then eventually hung up we called back and was able to talk to ‘Charlie’ he began the conversation stating their fault, and the cleaner got a flat tire (Must be the “Car Troubles” Script they use) after listening to him throwing his workers under the bus and shedding all accountability he said he would refund our money – the fact that they actually charge your credit card prior to ANY work being done should have been a red flag for us…and he also offered us 3 hrs. cleaning service to use in the future. like I would rely on them again in the future.

AVOID this company completely - there are far too many reputable companies out there than to toss the dice with this one, They are extremely unprofessional, they take no accountability and its seriously not worth the stress and headache.

P.S. We were up till midnight cleaning the house ourselves. And now we are waiting for an email money transfer in the next 7 business days for our refund????

Approximate cost of services:
$210.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Go with anyone but these guys ! Trust me. If anyone is givcing this company a 10...it MUST be someone from the company!
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