Fireplace Napolean GDI 30 Gas Insert
12/10 Excellence Value for Money & The Best Customer Service You Can Have in Town!
I was discouraged by poor customer service of a leading fireplace company in town and found fireplace west online. I have been very cautious dealing with contractors from previous renovation nightmare, but Robin has proven me wrong.
Robin, like many reviews say, is the only fireplace company in Ottawa that would come to my home to give me a proper estimate. Robin and Matty are very personable, professional, and efficient. Robin picks up the phone and returns email very fast and always makes himself available to answer my patiently. This is very helpful for a customer like me that don’t know much about fireplace.
It only took Robin and Matty half day to install my fireplace and they cleaned up very well afterwards.
Their price is extremely competitive and I don’t hastate to recommend them to anybody. I will definitely get in touch with Robin when it’s time for kitchen renovation.
Thank you again Robin and Matty for the great work!
P.S. Robin has the coolest tech gadget!
- Approximate cost of services:
- $4,500.00
- Company Response
12 out of 10!! You are spoiling us Florence. The coolest gadget is my "Get Payd" disc that clicks onto my iPhone for Visa and MC payments. I promise you, Florence, that I will swipe as many cards as presented to me for a demonstration. HaHa. You were great do deal with. Thanks Matt and Robin