Fireplace West

Fireplaces
Ottawa ON K0A 1L0
Write a Review
Write a Review

HomeStars  >  Fireplaces in Ottawa  >  Fireplace West  >  Clean Face Gas fireplace installation
Wendy Y from Ottawa
Wendy Y from Ottawa
1 review Ottawa, ON
10/10

Clean Face Gas fireplace installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Robin and Matt/Fireplace West recently converted my 30 year old wood fireplace to a Napoleon gas fireplace. I am very happy with their professionalism, prompt response and great patience with my many questions.

No one would come out for an "in home consult" without me choosing what I wanted and signing a contract. I found Robin through their great internet reviews. He got back to me in two hours and met with me the next day. We chose the best of three models, a Napoleon Clean Face, BGDCF36 with rocks and the job was done in just over two days. He dealt easily with our Condo Board, fixed some water damage behind the fireplace (common) and lived up to his reviews.

This is the end of a kitchen, family room reno and I am so happy with the final look. I would highly recommend Matt and Robin at fireplacewest.ca to my friends and neighbours.

Thank you Matt, Robin.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Being the finishing touch on a big Reno is what I write about. It is the first time we have installed Napoleon's Convex trim on a Clean Face and it's gorgeous. You made us reach, Wendy. Thank you from Matt and I.