Reid's Roofing Ltd.

Very professional and timely service.
Brandon came for the estimate, went up on the roof to check it's state. He showed us shingle samples, helped us to make a choice and color match.
Guys come right at 8:00am on the set day, worked fast, no idling, everyone knew his role in a teamwork. When their work was done, they cleaned the perimeter around our house, no one small piece was left, no one plant or flower damaged. Everyone was polite and ready to help or answer our questions.
Especially we liked how they manage their garbage/trash bin as a trailer to their mobile shop! No billing surprises. Everything was working like a Rolex! Highly recommended!
If we ever going to have a need for a roofing services we are going to call Reid's Roofing again!

Very professional, would highly recommend. The crew was very punctual and hard working and cleaned up very efficiently. Jeff was very good at communicating and getting back to us in a timely manner. Great overall experience.

We were very pleased with Reid's service and workmanship on our house. The new roof, eavestrough, downspouts, and siding were installed professionally and efficiently. The crews cleaned up nicely and Aaron was a pleasure to deal with. Highly recommended!

Incredible service from the moment I started the quote for Eavestrough, Soffit and Fascia replacement, to final completed job. They did a great job and provided exceptional customer service throughout. Would highly recommend this company.

Could not recommend more highly. The crew were courteous, professional and considerate. The job was started and completed on time, and the property was left immaculate. Despite extensive gardens all around our century home, not a single plant was damaged. We are totally impressed!

Reid’s replied quickly to our quote request. I liked that they took the time to actually go up on the roof to really see and understand what the job would entail, vs. other guys who just wrote the quote sitting in their car without even getting out to look around. They answered all of my many questions to my satisfaction and even sent me a copy of their commercial liability insurance policy and WSIB insurance information, as well as manufacturer’s warranty. Another nice thing they did was personally deliver colour swatches to my house when I wanted to take a look at the shingle colour samples.

The job was done as scheduled and the shingles were delivered the day before. I like that they didn't leave the shingles sitting up on the roof like I've seen with other guys. They just left them on the driveway. The job took 1.5 days to complete. The 2 guys on the crew worked hard, the first day they worked for about 12 hours and then another half day the next morning. I liked that they were professional and didn’t blare any loud music that disturbs the whole neighbourhood like I’ve heard other guys do. In the end, the roof looks great! I had a lot of neighbours compliment them on the great job they did and ask for quotes.

I didn’t give this review a 10/10 because I felt the clean-up job could’ve been better. Having read all the glowing reviews on here I expected a stellar clean-up job but there were a lot of nails left behind. I don’t so much mind finding a few pieces of shingle here and there, or the shingle crumbs we had to sweep off our back deck and around the house, but nails are a safety issue. After the guys left we found about a dozen nails including a bunch stuck together. I had expected them to go through with a magnet to clean up all the nails. A “full ground cleanup” was part of the quote but I just don’t think it was done until after I called them that same day and they sent a guy over the next day to look around. The guy said he found about 30 other nails around the property. Another thing that I felt could have been improved was communication. Sometimes I would email and not hear back for days and had to follow-up; other times they replied the same day. Also, the crew just left after they were done without saying goodbye. I had expected them to knock on the door and say they were leaving, what to expect next in terms of clean-up, invoicing, etc. and I also would have liked to thank them for all their hard work! Instead I had to call the office to find out they would invoice later via email. I would have liked to be clearer on how the invoicing part works as I was waiting around the house for nothing for someone to come collect payment after the job was done and it turns out I didn’t really have to be home at all. So because of these issues I didn’t give them a 10/10.

Overall though, I would still recommend them because the job was done on time and done well from start to finish. They took the time to go up on the roof to provide an accurate quote… they were responsive to answering my questions… they came on time…they worked hard to finish…and the roofing job looks great. There were also no surprises or issues with billing and I was invoiced what I was quoted, and all the terms and conditions were clearly stated in writing on the quote.

Reid's Roofing installed a new roof on our house in the fall and we can only describe their work as exceptional. Aaron, the owner, was fantastic from start to finish and even had a paint custom-tinted to match the wall flashings! Alex, the lead on the job, was great - so knowledgeable, willing to answer all questions, and meticulous in his work. We were so impressed with Aaron and his team that we have engaged him to install new gutters in the spring. He is competitively priced and the crew arrived when they were scheduled to. Highly recommend.

Reid's Roofing did an excellent job. The crew was very courteous and professional. They were prompt in answering all my questions. Would recommend this company to anyone wanting a new roof or repairs.

The only team I will ever call for my roofing needs.

Great service, work, and price highly recommend.

I will definitely use their services again hands down.

Thanks Aaron and Reid's Roofing team for your time and expertise.

We were very please with the professional behaviour of the owner. We were provided with clear and specific quotes. All work quoted was performed as well as a few minor variances due to unexpected issues with the job. The additional work was completed within the quoted price and all work was high quality. The worksite was very clean when the project was completed. The work was done well within the estimated completion time and to our satisfaction. I would recommend this company to anyone wanting roof repair or replacement.