I have hired Canada's Gardenland in 2017 to install interlocking driveway and natural stones on the porch. In general, the contractor delivered great quality labour and I was very happy when the job was completed. The winter has passed and I have witnessed that my grey natural stones on the porch start to change colour from grey to yellow and pink. Apparently, in my case. this contractor purchased and supplied low quality natural stones from some cheap Indian supplier at HWY7 . Perhaps, the stones supplied were coloured in grey during the production of the slabs and sold as natural grey stones. They are not grey after first winter, became pink and yellow. I have contacted the contractor, he placed a visit, akcnowledged the problem but refused to address the issue as a warranty problem.
After negotiations with the contractor, I have agreed to get the problematic stone cost refund in exchange of signing the warranty waiver letter for porch (stone only). I still have to pay the labour to remove bad stone and install a new stone if I wish to resolve to problem to my full satisfaction. It was my choice to agree to this partial settlement (25% cost - stones) while loosing the most (75% of cost - labour to fix) simply because I didn't want to take this case into Small Business Claims Court. Perhaps, some people in my case would want to get all $3000-4000 back via dealing in the court with such situation. The pictures are attached.