After exhaustive search we chose Central Heating from Barrie. Kevin was polite and eager to get our business and he offered us a top quality Lennox system at a reasonable price.
Our install date was bumped by 5 days days and we spent a couple hundred dollars heating with tiny space heaters.
On install day Central Heating told us they did not know how to install propane gas saying it was different from natural gas. There were errors made (still not corrected) and long delays. We had to get emergency service from our propane supplier to come same day and assist.
We had problems with regulator placement and incorrect pressure levels. The regulator is still in the wrong place. The propane supplier came back another day and corrected the pressure levels for us as Central Heating did not know what the correct levels were.
Furnace install appeared to go okay although they left a mess behind in a couple of rooms.
We are pleased with the Lennox system. It is quiet and efficient.
Eventually we had an inspection of the install which uncovered the following code violations:
- our gas pipe is not grounded
- the intake and exhaust pipes have no support hangers
- the hydro supply to the furnace does not meet building code requirements
- additional work was pointed out as "lazy shortcuts"
We communicated our concerns about the above to Central Heating who replied ".. that sounds like gross exaggeration from a supplier ..."
Central Heating has no interest in hearing about the code violations and made zero effort to correct them.