A Groundhog had dug under the back of our house so I called a company I had previously used for raccoons. They said they don't do Groundhogs as their tunneling system is too complex and they can't guarantee they will catch it.
SOS said it was no problem. They came and put the trap over the hole, but we weren't positive it was even under the house at that time. The trap wasn't very secure using bits and pieces of scrap wood around it that I happened to have.
I saw the Groundhog every day so it was obviously going in/out somewhere else. Sherwin decided to move the trap to the bushes at the back, which doesn't make sense since they only go in/out through their tunnels.
The next morning there was a raccoon in the trap. Not a surprise since there are tons of them in our backyard every night. I wanted him to release the raccoon and leave the trap for the Groundhog, but he said they caught an animal and therefore they were done and he left.
I was extremely disappointed. I paid $340 to rent a trap with no solving of the problem.
The Groundhog is still under my house and I am $340 in the hole (pardon the pun).
I should have listened to the original experts who told me upfront they don't do Groundhogs for this reason.
- Approximate cost of services:
- $340.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Kelly, our apologies on this late response. Please give us a call so that we can get in touch and figure out how we can resolve this. Thank you.