Art and the rest of his team was an absolute pleasure to deal with. The whole process was completely worry-free.
We purchased a 25 year old house with a cedar shake roof. We were told by the house inspector to expect major roof repairs because the roof had not been maintained at all. In fact, the inspector stated that the roof might need to be replaced.
I got 2 quotes from two different cedar roofing companies (Arco being one of them). I was impressed with Art's genuine care and professionalism. His quote was presented in a professional manner with actual pictures of our roof and it also contained an overhead drawing of our roof and how many shakes would be replaced on each elevation. This showed me that he has attention to detail. He also sat down with us and explained his background, what his company does, what products he uses and we knew he takes his business seriously.
We feel this experience was the start of a new relationship. We will definitely be calling Art when it's time to maintain our roof once again.
Art, if you're reading this, thank you for doing a phenomenal job! I will recommend your services to my friends and family as well.