I called the Shock Doctors a few weeks ago, when I plugged in a grounded power bar into an outlet in the basement. My power bar has a light to indicate if the ground is functioning correctly, and it didn't light up. Turns out whoever wired it had reversed the polarity of the wiring, which is a potentially dangerous setup.
So I called them in, and they were friendly, professional, got the job done quickly, and to top it all off, the Electrician was very nice to my 3 year old (which if you know 3 year olds, it's a great thing to have people be friendly to them).
I've already referred them to a friend who had asked about recommendations for electricians -- that's how satisfied I am with the quality of the work and the level of customer service.
- Company Response
Rick, thank you so much for taking the time to write this very detailed review about your experience with us. We are so happy to hear that you are satisfied with our work and our level of customer service. We are always happy to help and ensure that the work is done right. We are pleased to have earned your trust with the electrical work in your home and are thrilled to hear that you have already referred us to a friend! Thank you again very much for this outstanding review!! The Shock Doctors | www.theshockdoctors.ca