Window Install - Poor Quality Windows and Bad Customer Service
Had 6 windows replaced in my home because they were older and the cold air was coming through. Was told these windows were highly rated by the sales team and would fix my issue with ease. I had 4 bedroom windows, a large hallway window and a bathroom window replaced and the amount of cold air coming into the house through the windows went from bad to worse. I called to have someone check on the as they are under warranty and when they arrived (Grigori) I was told that something was wrong and they would come back on a colder day to test where the leak was coming from. He ignored me for 2 months and constant calls on my part were ignored. He returned after I filed a complaint with the manager and said he needed a thermal gun to test for sure. He didn't have it on him of course and said he would be back. I haven't heard from him since. Do not hire this company. They are terrible.
- Approximate cost of services:
- $5,000.00