R.A.M. Home Improvements Ltd.

Windows & Doors Installation & Service
Ottawa ON K1W 1E5
Write a Review
Write a Review

Recommended Professionals

87%(11 reviews)
92%(332 reviews)
98%(356 reviews)
87%(11 reviews)
92%(332 reviews)
98%(356 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

44%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for R.A.M. Home Improvements Ltd.

Average customer rating:
9.9 10 (40 reviews)

Sort by

Paul Touesnard from Ottawa
Paul Touesnard from Ottawa
1 review Ottawa, ON
10/10

door replacement

Ray did a great job replacing our front door. He was very patient through the decision process. Did not rush us. He provided us with materials, followed up promptly when we had questions and sent additional ideas via email. Ray takes great pride in his work and because of this it was a pleasure to work with him again. He has installed/replaced all the windows in our house over the last 15-20 years. He arrived promptly at 8:00 am worked until the job was done and we were completed satisfied. We would not hesitate to recommend Ray to friends and neighbours as we have done in the past.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Paul and Elia, thank you very much for your confidence in me over the years. Very happy to have had the opportunity to provide with our services and thank you for the reference to Kurt. Take care, Ray

Brian McPherson from Nepean
Brian McPherson from Nepean
2 reviews Ottawa, ON
10/10

WINDOW & DOOR REPLACEMENT

After reviewing reviews of Rays work, meeting him in person and discussing the quote we contracted him to replace our front door, two windows, one with shutters and our patio door and we could not be happier. He is a professional. On time, his work is outstanding, he cleans up after he is done and he stayed to the schedule. I highly recommend him and will use him again in the future.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks a lot Brian for this review. Glad I could be of service and very happy to hear that you are completely satisfied. That is my goal and every job is like this. Best regards, Ray

Dawn from Ottawa
Dawn from Ottawa
1 review Ottawa, ON
10/10

New Door Installation

Ray installed my new front door with storm door recently and I couldn't be happier. Ray met with me to go over my options and together we picked a door/storm door combination that was exactly what I was looking for and within my budget. He personally did the installation and his workmanship and attention to detail is fantastic. I love my new door, thanks Ray!!

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Dawn, it was a pleasure doing this job for you. Your dog was not a factor the installation. All the best! Ray

Samantha Evans from Ottawa
Samantha Evans from Ottawa
1 review Ottawa, ON
10/10

Window replacements

I had 12 windows replaced and every part of the transaction with Ray went exceptionally smoothly. Ray provided me with a clearly laid out quote for services, accurate time lines for delivery and installation, prompt replies to all queries, clean and professional installation, and no hidden costs. He even identified and fixed an issue with a window that was not in the scope of work. It was nice to do business in such a straightforward way. The price was on par with others but the service spoke for itself. Happy to recommend Ray to others for window installations.

Approximate cost of services:
$9,500.00
Was this review helpful?
Company Response

Thanks Sam for this note as every note counts for us in this digital world. We aim to please and this is why I do my own installs to make sure every installation is to code which will lead in a happy ending to a large or small project. Thank you for letting us use your parking spot as downtown can be a little tight. Warmest regards to you and enjoy the windows.

Jeff from Ottawa
Jeff from Ottawa
1 review Ottawa, ON
10/10

Windows and patio door

Last year RAM installed 12 windows and a patio sliding door for our 20 years old house. We are very satisfied and happy to award the job to Ray and his company. Ray was meticulous in the work and finished job was a high quality. He also listened to our request and tried to accommodate our needs. I had some reservations about certain model of the patio door that was supplied after visiting the showroom and asked for a better model. Ray replaced it with another model and the result has been excellent. Our friends all praised the door because it is at a highly visible area. Other windows were also installed with superb workmanship. Please don't hesitate to give the job to RAM and follow your instinct. Thanks Ray!

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you very much Jeff for this. It was a real pleasure doing this work for you and I am delighted to hear that you are pleased. We always listen to what the customer requests and deliver with as smooth a process from start to finish. And you're welcome!

Jason from Ottawa
Jason from Ottawa
1 review Ottawa, ON
10/10

New Window Installation

New Window...

In late November 2014 I had a new window installed. There was no previous window on the wall where I wanted the new window so I had companies come in and provide me with advice on options, feasibility, and approximate price.

Ray had completed some work for my in-laws so I decided that he would be one of the companies I would request advice from. Long story short...he was the only person who really seemed to care enough to sit down with me, explain what my options were, and walk me through the whole process of opening up a wall and installing a new window. He even tolerated all the kids running around and trying to talk to him...(sorry about that Ray).

I wish I had used him when I had the other windows and doors in my house replaced years ago. Needless to say, when the time comes again to have any other work done, Ray will be the first person I call.

Just meet him and you will understand my kind words in this review!

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you very much for this review as every review helps reinforce our position in the window replacement industry. No worries about the kids but I really did appreciate the offer for a slice of pizza on the final day of install which I should have happily accepted as we actually had a power outage in my area of residence and ended up having a late dinner. Thanks again Jason.

Ken & Jona   from Ottawa
Ken & Jona from Ottawa
4 reviews Ottawa, ON
10/10

Windows, Doors and baseboards

In March 15, 2014 we hired Ray base on the high rate of reviews here in Homestars. He installed all the windows upstairs in our house and he did a great job. He did his job with care that there's no problem happened. He cleaned up his mess every time he's done.This experienced we had with him we hired him again last Dec.3, 2014 to do our baseboards and doors. These two projects that he did for us we are very happy and satisfied he is really a professional, even his price is very reasonable and affordable. We highly recommend him to whoever needs his service.

Ken & Jona

Approximate cost of services:
$17,882.90
Was this review helpful?
Company Response

Thank you Ken & Jona for putting this together. It is our goal, always has been and always will be, to commit ourselves to providing a reliable service that will bring happiness to our customers when a job is completed. You were looking for personalized service, found us, committed to us expecting a great job and we delivered to satisfaction which is one of our goals. Thank you and enjoy your new windows and interior doors. Warmest Regards, Ray

Sharon from Ottawa
Sharon from Ottawa
1 review Ottawa, ON
9/10

window installation

Ray is very professional and courteous to deal with. He never put pressure on me to buy more than I wanted and provided options to help me decide on what was best for my needs. Installation was done expertly and was respectful in keeping the area clean.

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Thank you very much Sharon. I am very pleased to hear that you are happy with your decision to choose us for your window replacements. Best Regards, Ray

Jerry V.
Jerry V.
3 reviews Ottawa, ON
10/10

Window Replacement

We hired Ray to replace 2 upper windows which were located above 2 other larger windows. We also asked him to repair a window sill. He was able to replace the windows without any problems and saved us the expense of replacing the much larger lower windows. The complete job was done in good time and Ray did some other caulking and nailing to repair the framing around a patio door. Some of the caulking was not in the original work detail, but Ray was happy to do a few extras without charge.
We would call Ray for any future work of this type.

Approximate cost of services:
$725.00
Was this review helpful?
Company Response

Thank you very much for your time to put this note together as it was a pleasure to provide you with a service that you have you expected and are obviously pleased.

Brent from Clarence-Rockland
Brent from Clarence-Rockland
1 review Rockland, ON
9/10

Window installation

Was able to save a lot of money by having Ray save my window frames and only replace the glass on all 20 windows. Also got a new storm door installed. Ray was very professional (just him alone) and no disturbance to the household. Recommend to anyone. He also did repairs and touchups he noticed throughout the job, that was not in the original contract. Kudos to Ray.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thanks Brent for your feedback. It is very much appreciated and please send my regards to your parents for me who referred you to me. Enjoy your windows and keep warm. All the best !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about R.A.M. Home Improvements Ltd.

What We Do, Outfit your home with new windows and doors. R. A. M. Home Improvements Ltd. has been specializing in windows and doors sales and installation since 1987. We are proud to offer personable, dependable service to all of our clients. Install a new patio door today; call R. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Gloucester?