The Toronto Plumber .Ca

Formerly Hi-Tec Drain & Plumbing
Plumbing
Toronto ON M9B
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HomeStars  >  Plumbing in Etobicoke   >  The Toronto Plumber .Ca  >  Toilet and Sink Repair
Satisfied Customer
Satisfied Customer
6 reviews Oakville, ON
10/10

Toilet and Sink Repair

Alex came referred from another reputable company.

He promptly telephoned me back, arranged to attend the next morning, and was extremely punctual. I appreciated that during our initial phone call he identified his precise arrival time, rather than a few hour period as some companies do, and he also answered my initial questions and explained the billing structure. This gave me confidence about what to expect, particularly since I had never used him before and I wanted to avoid any unnecessary expenses.

I would definitely use him again and hope that this review will help others who are looking for a new plumber.

He was efficient, fair and honest about the required repairs, and was also candid about what did not need to be repaired. He took the time to explain the source of the plumbing issues, and what could be excluded, before beginning the work. He also made a point of sharing his service and equipment knowledge, which again contributed to my understanding of the work that was being done and will also help me going forward with handling equipment replacement.

Alex also noticed a deficiency with some plumbing work in another part of my home and, after telling me, fixed it without charge, which further impressed upon me the care that he takes with his work and customers.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are truly happy that you liked our workmanship and ethics. We strive to deliver the best for our clients. I and Alex would like to thank you for taking time to write such great feedback.

The Toronto Plumber .CA ^TP