The journey started with meeting Sara at the showroom in Cambridge. We were greeted with a smile from Sara, surrounded by several kitchen layouts, built in full for us to see. There were also lots of counter samples, cabinet colors and styles, and hardware options. Sara made the process very easy, and after a review of our kitchen layout, along with a discussion on what our ideas were, Sara was able to pull together a preliminary design for our review. Seeing our new kitchen in a 3D layout, really made the rest of the changes easy. Everyone that came out to the house from Rockwood was amazing (initial measurements, installers, counter installers, and photographer) and were very nice and professional. The install was clean and the two minor issues, wrong size door sent out on one cabinet and back order on a glass door, were handled quickly and professionally by Sara and the team. When all was said and done, we have a beautiful kitchen and had a very good experience with Rockwood. Special thank you to Sara for the original design and handling EVERYTHING from start to finish, Ryan for his incredible detailed work on the install and Tamara for the beautiful photos. Im in the process of building an in-law Suite, and the kitchen will be installed by Rockwood Kitchens. Thanks Rockwood and team!
- Approximate cost of services:
- $25,000.00
- Company Response
Thank you so much for your thoughtful review! We're thrilled to hear about your positive experience with Sara and our entire RockWood Kitchen Team. It's fantastic that Sara could bring your ideas to life and make the process easy with the 3D layout. We're glad our team provided professional and efficient service, addressing any issues promptly. Your beautiful kitchen and satisfaction are our top priorities. We're excited to work with you on your in-law suite kitchen when you are ready. Thank you again for choosing RockWood Kitchens and for sharing your experience!
Warm regards,
The RockWood Kitchens Team