Cool Flame Heating And Cooling

Great service! Jeremy was prompt, efficient, friendly and gave great advice on how we can avoid issues with our fireplace in the future. He left everything spotless and our fireplace looks brand new. Thank you for the excellent service, we will definitely use Cool Flame again as well as recommend to our friends and family!

My furnace was very old and finally broke down. Dwayne came over extremely fast to assess the furnace and told us a new furnace was required. He was back the very next day to install a new furnace. We are so grateful for Dwayne and his crew to get in and get out with such efficiency. Thank you so much!!!

We were so happy with Dwayne and his staff. From the moment we called to have a quote done and the installation of our new hot water tank. Everything was done professionally very efficiently and with great customer service. Cool Flame is 5/5 all round. If you need these services Dwayne and his staff are to call. We were very impressed and very pleased with their service. Definitely will refer Cool Flame to others.

After all the stress of moving into a new build house in a new neighbourhood, we were thrilled to have Dwayne and his team install our air conditioning system. He was great from beginning to end - from the quote, to communication, to accommodating our (tight) timeline for install. He made sure we understood all parts of our new system and how to maintain it. We will absolutely be calling Cool Flame Heating and Cooling again! 100% recommend!!

Despite a busy schedule, the manager found time to pay a site visit as scheduled, name a delivery date and a fair price for a replacement pool heater. No fuss, no muss, all was done according to plan with expertise and pleasant conversation. Honesty and transparency were the hallmarks. Thanks, guys!

Dwayne is incredible. He’s helped us over a couple of different years and projects and he’s easily our go-to.

The work Dwayne has done has been exceptional - we’ve never had an issue with something he’s done for us. He’s highly responsive, transparent, and makes you feel very comfortable in potentially stressful situations (like, “I didn’t budget this furnace to blow up at the same time as my first kiddo comes.”).

Work with Dwayne.

Dwayne and his helper were great to deal with. Very pleased with the installation. Everything looks so neat and tidy with services run neatly along back of building and clipped securely. I really liked their attention to detail many people wouldn’t notice. They took the time to paint the gas pipe and seal around the holes drilled on the siding to the pool room. Inside the pool room all connections were run so neat with minimal elbows it looks like it was planned for this from day 1. All packaging was taken and area left clean when job was complete.
Heater works great. It’s nice and quiet and brought our 14000g pool from 65f up to 75f in about 4 hours. The built in digital display is very easy to use.

I highly recommend Cool Flame. We have used Cool Flame for heating, cooling and water tank services. Dwayne and Jeremy are very professional, knowledgeable and their great work is greatly appreciated.
Jeff

Referred to me by a reputable source, Cool Flame was friendly, efficient and provided quality equipment at a fair price. I don’t give recommendations lightly, but I would be comfortable in doing so with Cool Flame.

Excellent service provided by Dwayne and his crew from the quote to the installation and clean up. I have used Dwayne's company over the past several years for maintenance and servicing for our furnace and AC and have always had a great experience with them. I would recommend Dwayne and his crew to anyone who needs help with the furnace or AC units as they are very professional, on time and honest with their assessment of your particular need. Great job guys and keep up the great work!

Very satisfied customer,

Rob Smallwood