Toronto Comfort Zone

Fireplaces
18 Lola Rd Toronto ON M5P 1E4
Write a Review
Write a Review
Website
HomeStars
Fireplaces
Toronto Comfort Zone
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (180 reviews)

Sort by

Gary from Burlington
Gary from Burlington
23 reviews Oakville, ON
10/10

Gas fireplace insert

After looking at the great reviews for Toronto Comfort Zone I contacted Sonny about a gas insert in my old wood burning fireplace. Sonny asked me to send him photos and measurements and based on that he provided us with a couple of models that would fit nicely. After we chose one, Sonny came to our house to take exact measurements and within a couple of weeks we had a beautiful update to our fireplace. The team that showed up were on time, polite, and figured the best way to run the gas line from the far side of the house to the fire place with no damage at all to our interior. These people are true masters of their trade. Thanks to Sonny and his team we have a very nice fireplace to enjoy for years to come. That being said I would recommend Toronto Comfort Zone to friends and family.

Was this review helpful?
Company Response

It is pleasing to find out that we could meet your expectations Gary. I appreciate your trust in Toronto Comfort Zone as your fireplace supplier in Toronto and I want to thank you for your detailed and kind review as well. Sincerely.

Private User
Private User
1 review Toronto, ON
10/10

Bought our Electric Fireplace

We weren't sure about electric fireplaces when we walked in. Sonny took the time to take us through the options and we felt very comfortable making our decision. We're very happy with our purchase and can't wait to install it and start enjoying our time infront of it.

Thank you Sonny!

Was this review helpful?
Company Response

Thanks Amit for your business and the nice review, enjoy the beautiful fireplace for the years to come and call us anytime with any questions/concerns. Sincerely.

Falcon in Toronto
Falcon in Toronto
3 reviews Toronto, ON
10/10

Gas Insert and Custom Built Mantel

Gas insert installed in existing wood burning fireplace.
Custom built mantel.

The sales and installation teams were both excellent - project was completed on time with no headaches.

Great communication and professional attitude.

Thanks Toronto Comfort Zone, we are loving the new fireplace!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Vince for your detailed review, I really appreciate your trust in Toronto Comfort Zone as your trusted fireplace store in Toronto and I am happy that we could meet your expectations. Sincerely.

Private User
Private User
2 reviews Toronto, ON
10/10

Electric Fireplace

I recently purchased an electric fireplace from Toronto Comfort Zone. Great selection. Sonny is very knowledgeable and helpful. He arranged to have electricians come and in stall the required plug. His installer trimmed the baseboard for a perfect fit. I highly recommend this company.
The price included electricity and installation.
Very pleased with the result

Was this review helpful?
Company Response

Thanks Laura for your kind review, our team in Toronto Comfort Zone are happy to see you like the final product. I appreciate your business and the review. Sincerely.

Unhappy customer in Mooresville
Unhappy customer in Mooresville
1 review Toronto, ON
10/10

So happy!

Our family is so happy with how the cast stone fireplace mantel turned out! Thank you Hossein for customizing the insert wrap and for making us this beautiful mantel.

Was this review helpful?
Company Response

Thanks Sue for choosing Toronto Comfort Zone as the mantel supplier amongst all other stores in Toronto, our team are happy that we could do the job to meet your standards. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
9/10

Fireplace installation

professional, safe, timely and reasonable price
minimal intrusion to existing structure, value added suggestions and understanding the customer needs.
Kudos

Was this review helpful?
Company Response

Thanks Mazyar for your trust in us and bringing your business to Toronto Comfort Zone. It was pleasure working with you and your family and we hope you enjoy the fireplace warmth in the coming winter. Sincerely.

ronpaulreed in Old Toronto
ronpaulreed in Old Toronto
0 reviews Toronto, ON
10/10

Gas Fireplace Replacement

Sonny and team were fantastic to work with from start to finish! We would not hesitate to recommend them to anyone. The finished product looks great!

Was this review helpful?
Company Response

Thanks Ron, that was a pleasure working with you on your fireplace project. Any questions you might have, you are only a phone call away. Sincerely.

mooserhodes58 in Old Toronto
mooserhodes58 in Old Toronto
0 reviews Toronto, ON
10/10

Custom electric mantel and firebox

Incredible service and craftsmanship. Great selection and attention to detail
I would highly recommend.
I love my new fireplace!

Was this review helpful?
Company Response

Thanks Mary for your trust in Toronto Comfort Zone, it was pleasure working with you from beginning and we are happy that you like the fireplace and mantel. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
10/10

Thrilled with Fireplace

Toronto Comfort Zone was a pleasure to work with throughout the project. From design, demolition, and construction, Toronto Comfort Zone advised on all our options and was transparent with costs and timelines.

The work was of the highest quality and our expectations were well managed. Would work with Toronto Comfort Zone again in a heartbeat.

Was this review helpful?
Company Response

Thanks Steven for the business and you trust in us, you chose Toronto Comfort Zone as your fireplace supplier in Toronto and amongst all others and we appreciate that and we are happy that we could meet your expectations. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
10/10

Gas Fireplace Conversion

Sonny and his team did a great job of converting our fireplace to gas. They were professional and knowledgeable throughout the process from explaining the options available to us to completing the installation. While they encountered some issues with installation as a result of unknown chimney issues, they were able to resolve and complete the installation quickly (without passing on these costs to us). They were great to deal with and I would recommend their services.

Was this review helpful?
Company Response

Thanks Jim for your detailed review, you were very good toward us during the process of fireplace installation and all members of Toronto Comfort Zone team really appreciate it.I am glad that you and your family can enjoy the fireplace this winter. Stay safe. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.