We are very happy with our decision to use Penguin Basements and specifically Josh and his team to finish our basement. When we received quotes from other companies, Penguin's quote was the definitely on the higher side, but despite the higher price we chose Penguin because of their full disclosure, everything is written down on paper and signed, no surprises, by the book approach to how they do things. There was no miscommunication as to what work was to be done. There were no hidden costs. What they said it would cost is what we paid and what they said they would do is exactly what they did. I know that sounds like these things should be a given but they are not. We have had other work done on our home and we have had issues in the past with what we told the contractor we wanted and what was done and what the cost was would be. Yes there is a lot of paper work to read and sign that you may not have with other companies, but if you want a headache free project with no surprises, I would highly recommend Penguin Basements and specifically project manager Josh.
- Company Response
We're happy you're happy. Josh, and his team, and everyone here at Penguin are committed to being the best basement renovation company there is. Thanks for taking time to post about your experience. Enjoy the basement!