My wife and I decided to finish our basement and we had three companies that came to our home and provided quotes. One of the reasons we chose Penguin Basements was their product that is much better than drywall. It comes in a modular wall system, mold resistant and 100% recyclable, green product. We were also happy with their quote, where everything was laid out in detail and there were no hidden fees afterwards. Their staff, especially Guy, was very knowledgeable and helped us with choosing the best options to suit our layout right from the quoting stage.
They were very open with the materials they used and I was able to pick and choose the fixtures, laminate, tiles and paint color that best fit our budget. The crew that worked on our basement was very attentive to detail, hard workers and many days they would come around 9 in the morning and leave at 9 in the evening.
The whole job lasted eight weeks (two more than initially quoted), but I did not mind the extra two weeks because I was in no rush and wanted the job done right. The owner of the company dropped by every two weeks or so to see the progress and to answer any questions or concerns I may have.
All electrical work was done by a licensed electrician and his work inspected by the Electrical Safety Authority and a certificate was provided. Also, the plumbing, flooring was done by different crew members with experience in that particular area. This is not a "one guy does everything" operation, and one other thing that I liked is the fact that they would not move on to the next stage until I was happy with the completion of the current stage and had all my questions answered (i.e. framing, plumbing, flooring, walls, ceiling etc).
Once the job was done, I had a list of several items I wanted resolved that I sent to Guy in the front office. The following day the crew was back at my house and spent the next two days fixing everything on my list to my satisfaction. I was also given a 100% lifetime warranty certificate and that put me at ease, knowing they fully stand behind their workmanship.
Overall, we are very happy with the new basement and would have no problem hiring Penguin Basements again or recommending them to our friends and family.
- Approximate cost of services:
- $40,000.00