Preferred Plumbing Solutions Inc.

Just had my 2 old toilets removed and 2 new Toto toilets installed by Preferred Plumbing Solutions.
It's been the best experience with trades that I've ever had.
They arrived on time, were organized, very polite and tidy, quiet and unobtrusive, informative, and clean.
They cleaned up after themselves and left my home clean without any sign of a plumber having been there, except for my 2 beautiful toilets newly installed.
Very professional. I highly recommend Preferred Plumbing for anything plumbing needs.

Raffy and his team are true professional. Responsive to calls/emails. Quick and accurate diagnosis and provide multiple alternatives to choose from with pros and cons. Work was done in a professional manner and they cleaned up after work completed. There was a small issue noticed after the work was done and they left the site but they quickly made arrangement to rectify the problems. Extremely happy with the service and will not hesitate to recommend them to others needing plumbing services, big or small.

Raphie and his team have been unbelievable to work with! Always on time, professional, and above all else honest!

I had a faulty diverter in my shower which had started to cause a small leak issue. Raphie not only identified the issue, but also took the honest approach of having me confirm whether the parts were under warranty (which they were) and instead of charging me for the parts, came back to install the new parts at what amounted to a significantly reduced price for me. When the new part proved to also have an issue, he was able to troubleshoot and cover the additional repair as part of the warranty.

I would highly recommend Raphie and Preferred Plumbing to anyone, and hope that the next time I have him in, it's for renovations instead of taking care of a faulty piece of equipment!

We returned from vacation to find that we had no water service in our home. Preferred Plumbing has done work in our house before, and we called Raphie late on a Saturday night. He was here until after midnight. He worked tirelessly and quickly found the burst pipe. Raphie also discovered that the reason for the pipe burst was insufficient insulation surrounding the pipe, and also determined that the shutoff valve to our outside faucet had been drywalled over. Without this information, we risked having this problem again. Raphie not only got our water running again, he also recommended a restoration company to clean and ensure that the area was mould-free and insulated properly to prevent this issue from recurring. He came back to re-inspect the pipe once the first phase of the restoration work was complete and relocated the shutoff valve to a more accessible place. Raphie also followed up the next day to ensure that all was well. Raphie is knowledgeable, trustworthy, and explains everything very clearly. He is an excellent plumber and he helped us immensely. He and his workers have always left our workspace clean and in great working order. Thank you, Raphie!

They were efficient, polite and explained everything very well. And the price was very reasonable.

They came when we asked...were on time and professional. They worked as quickly and efficiently as possible, discussing any unforeseen costs as we went along. Final costs were all expected. Once it was all completed, the space was left spotlessly clean! Highly recommend.

Was recmommended by a colleague about Raphie. We are extremely satisfied with his quick response, Azi’s quality of work, on time as promised workmanship. Looking forward to continuing to use service provided by Raphie and his team. Thank you Raphie and Azi. By far the BEST team we have worked with.

Fixing back up problem.
Preferred plumbing solutions, fixed a problem that others have not been able to fix. He resolved a big issue within three hours.

Excellent service along with an excellent personality.

Raphie is awesome to work with. It's not too often that you meet someone that is not only willing to quote you on the job but is also willing to spend the time to educate and make recommendations.

The other thing that I enjoy about Raphie is that prepared a very clear scope of work and uses technology to easily facilitate the booking and scheduling process. We had other plumbers come and quote but Raphie immediately stood out from the rest.

My wife and I would highly recommend him to anyone.

I was really impressed with these guys. Came in on short notice to hook up a newly installed kitchen. Silly me did the install first before contacting them but they worked through my mess and got the job done right! Thanks Raphi.