I hired Tri-Star roofing to repair my leaking roof. Dino came to look at the roof and said he determined the problem and advised that he needed to put proper edging and seal the area where the leak was and it would be fixed. After he explained what the issue was I asked if this could be happening in other areas around my roof and he said yes. I asked him how much to do it around the perimeter, he told me $1000.I asked him if he was certain that this would fix my leak and he said yes. This was in June and a couple months later the exact spots were leaking again. I tried calling Dino several times without a return call.He finally returned my call and advised that he was unable to receive his voicemails. I described the issue, he went back to my home to look again and said he would call me back and he never did and has never returned my call. The worst part is after they did the work I asked for the receipt and the man who did the job said he didn't have a receipt and couldn't give me one but he would write it on the back of the business card. I had already paid. I paid for a service that was never provided and I should get my money back. I also had someone else look at the repair once it started leaking and I wasn't getting a call back from Dino and the edging did nothing. Water is pooling behind the edging they put it. I'm sad that some people have such little integrity.
- Approximate cost of services:
- $1,000.00