Optima Windows and Doors

Formerly Optima Home Improvements Ltd.
Windows & Doors Installation & Service
Toronto ON M9W 4M1
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96%

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Reviews for Optima Windows and Doors

Average customer rating:
9.9 10 (475 reviews)

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illoma4
illoma4
1 review Brampton, ON
10/10

Windows

The service was excellent, I love the Windows looks great, I would recommend this company to my friends

Approximate cost of services:
$2.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Lu
Lu
4 reviews Vaughan, ON
10/10

Making Kitchen window larger

Chris and team came in and removed the old window, cut out the new larger size and installed the new window. Timing from original cut out to installing the new window was very short compared to other companies. Good work for a very reasonable price. Wasn’t always the easiest person to get a hold of, but bottom line they delivered as expected.

Approximate cost of services:
$1,800.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

R V.
R V.
4 reviews Toronto, ON
10/10

new windows for kitchen,dining room and home office

We are very pleased with our new windows. Service was great and work was done efficiently. They placed cloth runners on our wooden floors and their clean up was done very well both inside and outside.

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

KejKej
KejKej
7 reviews Mississauga, ON
8/10

Good Work, Poor Communication

Optima installed a new patio door and we are very pleased with the door and the installation.
During the estimate interview (2 weeks before Christmas) it was implied that the work could possibly be completed in 2-3 weeks. Mid-January came and went without any communication from Optima. We contacted Optima in late January to agree on a February completion date (8 weeks after the estimate).
It was disappointing that Optima did not appear to have an order tracking system and that there was no follow-up from Optima over the 8 weeks.
Note: A change request was made in late December on the understanding that the factory had not already started building the door.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear KejKej, kindly provide your name or address to info@optima-Canada.ca since we simply do not have any kind with this name and would like to make sure that this review is not fraudulent. We would take a closer look and bring it to our Customer Satisfaction team's attention.

Thank you!

C. D.
C. D.
1 review Toronto, ON
10/10

Replaced 14 windows, 6 of which were actually large windows made up of multiple windows, so technically , we had replaced 27 windows. We are very satisfied with the quality of the windows, which are made of uPVC with LowE 272 glass.

It took two days to complete the installation the last week of October 2017. We are very satisfied with the installation work. The outside finishing (capping and caulking around the windows) was excellent, and so was the siding under the bow window at the front of the house. We also had them install the same colour siding above our garage, to match. It too was very well done.

I would not hesitate to recommend Optima Home Improvements for the purchase and installation of new windows.

Approximate cost of services:
$16,000.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Asad C.
Asad C.
1 review Toronto, ON
10/10

New Windows supply and installation

Work was done nicely and professionally. Whole process was smooth starting from quote to installation of windows.

Approximate cost of services:
$6,800.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Audra B.
Audra B.
2 reviews Markham, ON
10/10

Windows Replacement

We had our windows replaced with Optima Home Improvement last week and we were very pleased with the completed work. When we had a sit-down with Chris to discuss the work to be done he was very thorough, and he never pushed us. Normally when we feel pushed we back out. Chris is very knowledgeable and he explained everything in detail. The crew led by Arthur worked in a very timely manner and they were very organized. After completion I inadvertently messed the silicone filling when it didn't yet get dried and they came back the next couple of days to fix it. In my opinion these guys did an excellent job that anyone would feel inclined to give a review or referral. We got exactly what was agreed upon by Chris, nothing short-changed, and they are no "fly by night company". We are very finicky about hiring people to do home upgrades so we depend on reviews like this to make the right decision. They even have Matt Damon lookalike in their team :-). Thank you guys!

Approximate cost of services:
$21,000.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Chris, Matt Damon and the Crew

trinity269
trinity269
2 reviews Oakville, ON
10/10

Windows

Chris is a very friendly person, seems to educate himself about different nationalities, he doesn't just sell his product, he expresses interest in his client's background which makes the process quite relaxing. The work crew did a great job, worked all day to get the job done. Thanks for the beautiful windows.

Approximate cost of services:
$11,000.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

andrew
andrew
2 reviews Aurora, ON
9/10

replace all windows

easy to deal with, showed up on time and completed the job as agreed.

should tell workers not to smoke around homes or to make sure they do not leave cigarette butts lying around.

Approximate cost of services:
$18,000.00
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Company Response

Andrew!

We appreciate your feedback and will bring it to the attention of our installers.
We are happy to note that you found us easy to deal with and happy with the way the job was done!

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Eric
Eric
1 review Oakville, ON
10/10

window replacement

Overall we were very pleased with the workmanship and quality of the windows. Chris answered all our questions. Artur was very helpful on the day of installation, going above and beyond our expectations. The whole crew worked efficiently

Approximate cost of services:
$9,000.00
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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Windows and Doors

At Optima Windows and Doors, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 20 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://optimawindowsdoors.ca/?utm_source=homestars&utm_medium=listing&utm_content=homestars
YEAR ESTABLISHED
1998
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.