Audra B.

We had our windows replaced with Optima Home Improvement last week and we were very pleased with the completed work. When we had a sit-down with Chris to discuss the work to be done he was very thorough, and he never pushed us. Normally when we feel pushed we back out. Chris is very knowledgeable and he explained everything in detail. The crew led by Arthur worked in a very timely manner and they were very organized. After completion I inadvertently messed the silicone filling when it didn't yet get dried and they came back the next couple of days to fix it. In my opinion these guys did an excellent job that anyone would feel inclined to give a review or referral. We got exactly what was agreed upon by Chris, nothing short-changed, and they are no "fly by night company". We are very finicky about hiring people to do home upgrades so we depend on reviews like this to make the right decision. They even have Matt Damon lookalike in their team :-). Thank you guys!

I am not very pleased with my experience with Tada Services. I had originally met with the owner who said this job would be $160 then when the crew came in to do it they bumped the price to $200. I ended up giving them what I had agreed with the owner but I did not like that they asked for more. The job they did was okay but I felt I could have done it myself. They scrubbed the couch and vacuumed it, very basic. I thought I was paying for a deep cleaning and a beautiful outcome. I am a bit disappointed. I didn't mind paying more to get a better job done.