Frames Building Renovations

Kitchen Planning & Renovation
Hamilton ON L8E 5E5
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Kitchen Planning & Renovation
Frames Building Renovations
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92%

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Reviews for Frames Building Renovations

Average customer rating:
9.5 10 (13 reviews)

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Rene Tallevi in Ontario
Rene Tallevi in Ontario
2 reviews Pelham, ON
10/10

Composite deck, tempered glass railings, stairs, closed in the front and side

Julie had completed a Sunroom up the street. We were very impressed with the results so had a quote on removing the builders grade deck and building a new deck off our living room. Julie gave us options on materials, had penciled drawings of the project. Her team arrived on schedule around 8:30. We were very impressed with how the project moved forward, how they adapted to minor changes and retained their commitment to quality. We were so pleased with Julies work we currently have her working on our master bathroom. Two other neighbours have met with Julie about work at their place.
Julie just replaced our acrylic one piece shower expanding the size, Mr Marble on the wall, sliding glass doors, and nee faucets, hand held. So pleased.

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Company Response

it was a pleasure working on your deck especially with the design and uniqueness o the final product.
glad you are fappy

mkozolanka in Toronto
mkozolanka in Toronto
0 reviews Hamilton, ON
10/10

Fence

We are just thrilled to have found Julie! She did our fence for us and it was easy to see from that job how much she values quality and has an incredible amount of attention to detail. Julie was a great partner when we weren't certain exactly what we were looking for. She gave us ideas but let us make our own choices and now we have a fence that all our neighbours are jealous of! Looking forward to working with her again soon on other projects.

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Company Response

my pleasure.
looking forward to designing and installing the deck.
thanks
julie

Laurie in Toronto
Laurie in Toronto
1 review St. Catharines, ON
10/10

Home Improvement Renovations - Basement, Laundry, Kitchen

Having already had a bad experience with a previous contractor I decided to try Home Stars to find someone who came well reviewed. Frames Building Renovations was one of four contractors I had contacted from Home Stars to give me a quote. I received a call from Julie later that night and she was there the next day to give me an estimate. Julie was the last in line of contractors to give me a quote that day and I had almost cancelled because I thought I had already found the next contractor to hire. I am so happy I didn’t make that call. From the first meeting with Julie I was immediately set at ease. She took her time to walk through everything with me and make suggestions that I had never thought of but made all the difference. While other contractors were in and out quickly enough and had provided their estimate, Julie actually sat down with me at the end of her walk through to go through design ideas while making recommendations and taking the time to go over any questions I had. This was hugely appreciated as I had never undertaken a renovation of this size before. We were working on a specific time line and Julie and her team never failed to deliver. Her team was always on time and communication was never an issue. We had our basement family room renovated - new flooring, window framing, painting, drywall ceiling with pot lighting Added and drywall done. We also had the main floor of our bungalow painted, a subway tile backsplash added to our kitchen, new flooring on our stairs to the basement and new drywall and ceiling done to our laundry area, not to mention all the Other odds and ends we requested to be completed in our older home. Julie never failed to deliver, she and her team have the experience to complete any request. Julie was not the cheapest quote I received nor was it the most expensive and I feel like it was worth every penny. I appreciated all the attention to detail and I felt like I was leaving our project in very capable and trustworthy hands. I would definitely recommend Julie and her team to family and friends and I hope to work again with her in the future.

1 of 1 people found this review helpful.
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Company Response

wow.
I take great pride in our work but didnt expect this detailed review.
as always I'm very thankful for the buisness and take great pride in the fact that we look after all of our customers to the best of our ability.
I'm glad the finished product exceeded your expectations and restored your faith in contractors.
my kindest regards to you and your family.
julie

Barbara Wilson in Whitby
Barbara Wilson in Whitby
2 reviews Pelham, ON
10/10

Porch Conversion to Sunroom.

Met with Julie Frame (Frame's Builing Renovations) for a quote to close in 2 sides of my covered porch. Julie was very knowledgeable & had excellent ideas. Her crew showed up right on time & within a short time the walls were up, windows & door framed & new windows & door ordered. Meanwhile they installed a stone & siding outside covering that is gorgeous. Inside the walls were painted, trim was installed, a floor was put down, fireplace built & installed with some excellent ideas. All
work was completed in a timely fashion & Julie did an outstanding job.
Julie & her crew more than met my expectations in an efficient & timely manner. I would highly recommend this company.

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Company Response

it was a pleasure working with you on this project and I'm glad you are pleased with the results.
kindest regards

Gary in Toronto
Gary in Toronto
1 review Hamilton, ON
4/10

Gate

Last year, Julie and her team did a great job on the fence. When we then asked for a gate...DISASTER!
So disappointed and even though Julie too was appalled by the gate we were given and said she’d be back to rebuild it...no show, wouldn’t return calls or emails.
Paid in advance... BIG MISTAKE!

Thanks for responding Julie and acknowledging that the gate was not to your standard. We look forward to you making it right.

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Company Response

as you can see with the above review a great job with the fence.
may I firstly point out that I was contracted for the fence and not the gate!
The gate was discussed between the customer and the installer.
I was never privy to the discussions and cannot comment on what was discussed.
The installer says he installed what was discussed.
there were a couple of bits that I agreed were not up to standard but the main issue was the size of the gate according to the customer.
I told the installer the issue and asked him to deal with it.
I had health issues to deal with last year and had staff deal with the work issues and they tell me that there were no further discussions or requests came through so the presumption was that it had been dealt with.
I personally have had no correspondence with the customer until2.39 on sat 9th of May (the weekend just passed) and didn't give me any time to respond.
As for payment upfront, I never ask for payment upfront.
I received payment for the fence after the work had been carried out and the customer was satisfied. It was when receiving this payment that I was asked to take the payment for the gate at the same time as he was paying by credit card and could I pass it on to the installer which I did.
It is unfortunate the customer is unhappy but I appreciate all reviews and this review highlights why customers should deal with the business owner directly and not the installers.

Josh
Josh
1 review Hamilton, ON
10/10

New fence

Our fence was completed in a timely matter and it looks great! Just how we pictured it! The guys installing the fence were great and Julie was very helpful! Highly recommended!!

1 of 1 people found this review helpful.
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Company Response

glad we lived up to your expectations.
it was a pleasure doing buisness with you and hope to help you with future projects
kindest regards
julie

Tim in Toronto
Tim in Toronto
2 reviews Hamilton, ON
10/10

Deck Replacement -- Trex

The reason we chose Frames Building Renovations to replace our deck was Julie's professionalism and creative ideas. All at much more attractive pricing than "the big players" in the deck industry. She and her team were a delight to work with. Julie's personal touches and attention to detail finished our project to our complete satisfaction. We've had nothing but compliments from our neighbours and friends. We are recommending Frames Building Renovations to everyone.

1 of 1 people found this review helpful.
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Company Response

I appreciate your comments and thoroughly enjoyed working on your deck.
it helps when being allowed artistic license
I look forward to future projects
kindest regards julie

c t.
c t.
1 review St. Catharines, ON
10/10

Kitchen renovation

Fast Effficient , quality .
Knowledgeable , fair pricing,. Came on time Everday. Continued conversation about the job process

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Company Response

thanks for the review.
it was our pleasure.
many thanks

linmar19
linmar19
1 review Welland, ON
10/10

Kitchen renovation

Our latest renovation was expertly provided by Julie Frame . Julie is involved in every step of the reno, from planning, design, demo, and installation. Questions, tweaks, and concerns are all dealt with with smoothly and efficiently. Customers should know that Julie will treat them and their homes with respect and kindness. Julie takes great pride in her work and the finished product is always something that the home owner is happy with and eager to show to friends and family.
We’ve been impressed with Julie’s professionalism over the years as she has completed projects such as bathrooms, laundry room, basement reno, flooring, siding, and even gazebo redo. I’ve recommended Julie to my friends and wouldn’t hesitate to have her work with us again.
If you’re looking for exemplary workmanship, fairness, mixed with a great sense of humour then Julie Frame building renovations is the one to see first.

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Company Response

an absolute pleasure to work for you both again.
I look forward to the next project.
Kind regards.
Julie

TracyG
TracyG
1 review Niagara Falls, ON
10/10

Basement Reno

Julie and her team finished our basement for my home daycare. Julie’s attention to detail and personable approach made decisions easy. Would highly recommend Julie’s team for all renovation work. Thanks!

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Company Response

It was a pleasure working for you and look forward to doing future work
many thanks
julie

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Frames Building Renovations

CATEGORIES
Kitchen Planning & Renovation, Basement Renovation, Fences & Gates, Kitchen & Bathroom - Cabinets & Design, and Decks
WEBSITE
https://www.framesbuildingrenovations.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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