Premium Service - Pretty much the worst lawn in the neighborhood
Lots of promise, disappointing service
We apply the weed control starting beginning of May to mid June. This year we tried our best to accommodate customers who requested their weed control ASAP but due to covid early in the season and being delayed it's was hard for us this year only. Customers like these don't understand that it is a process. Even if we spray in early May your weeds will regrow in a few weeks which is why we complete 4 weed sprays spread out. I'm not sure why you think we didn't apply grub control in August when we finished last week all our grub control applications before September? This customer called a few days after the grub control application and said it didn't work. Of course it didn't work it takes time for the grubs to die. The grub control is a free add on so we do not prices free applications for this. We care about customers but when we explain everything to customers and still they believe they are the experts --- our hands become tied.
Hi we do not offer pre emergent weed control (corn gluten) as it is not effective and an aeration can cannot be down when applying corn gluten. It's takes roughly up to 5 years to develop a barrier and it's not effective at all. The ph soil test is completed if requested. If you like one you can request one. We don't over promise. We deliver all our services, it's just customers like this that expect a 100% weed free lawn-------not possible anymore with organic products
Here are facts:
1)Our weed control is organic and controls over 100 weeds. Some are tougher to kill and will take more than one season. We never express 100% weed free lawn because of the nature of the organic weed control. We are very straight forward with customers when signing up with our services regarding the weed control process. Customers that stick with our program for many seasons will benefit from 80-95% weed free over the years with a beautiful green lawn.
2)we do not force anyone to pay for services!
3)we advertise our auto renewal policy 8-9 times (6-7 times its printed on every single invoice we leave at customers door, and 2 personal letters pre-season)
4)this customer allowed us to perform 3 services and we have contacted this customer regarding overdue payment prior to visits without stopping us and simply allowed us to continue servicing the lawn before we finally suspended the services after no payment by this customer.
5) We do send everyone that we have serviced and does not pay to Collections - this is standard practice for all business that do not get paid for services rendered.
My neighbor stopped hating my lawn after I hired Green Spa
Thanks for the review and happy to hear you are satisfied with our services and we have been able to maintain your loyalty throughout the last 5 years.
Excellent to hear our reviews allowed you to find us. Glad we were able to help.
I'm am glad to hear you are happy with our service and it's a pleasure to have you as customer again.
Glad to hear you are happy with our services. With organic weed control nothing is 100% but glad you did notice a difference. If you keep up with weed control every season you will be able to get close to almost 0 weeds.