We had some problems with our main heating system and by the end of the day we had to shut it down and wait for the installation of a new one. Meanwhile since it was a very cold night we had to keep warm and for our house the only viable solution was to start the gas fireplaces. We didn't use them for about 2 years and of course we couldn't start them. At this point, very late in the evening we called a few companies but they were wiling to set up an appointment in the next few days. Luckily we found TheFireplaceDoctor and we spoke with Jeremy who was very professional and polite. He came to our home really quick despite the late hour and he fixed our two fireplaces. He worked very clean and professional, fixing the ignition problems, changing the gaskets, cleaning the glass panels and even replacing a sparkler electrode for free. What we liked the most beside the professionalism, Jeremy had all the parts in his van and was really well prepared.
The price for the whole project was reasonable and lower than other companies and contractors whom we spoke with.
We will strongly recommend TheFireplaceDoctor to anyone who needs quality, punctuality, great prices and professionalism.
- Approximate cost of services:
- $200.00
- Company Response
Thanks for the review!
I am sympathetic to families with no heat.
Over the years I have saved boxes of used parts that still have value. Often I offer a used part for half the cost of new. Sometimes I just give the parts for free if they didn't cost me anything. Anyway, I was happy to help.
Let me know if you need anything else.Best regards,
Jeremy