Sunny Way Window Cleaners

House Cleaning Exteriors
Toronto ON M5R 2E2
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S Belza in Toronto
S Belza in Toronto
4 reviews Toronto, ON
9/10

Very satisfied customer

I hired SunnyWay to clean the outside windows of my 2 story house. When the job was finished I paid the company and they left. Shortly thereafter, I noticed that the windows behind the screens had not been cleaned. I had forgotten to remove the screens from inside the house. I called SunnyWay and reported my displeasure, feeling that I should have been reminded to remove the screens. SunnyWay immediately made a timely appointment and upon arrival offered me an apology, offered me a generous discount, and completed the task forthwith. The job was really well done.
Kudos to this company for putting the customer first.

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Company Response

Thank you very much for this review. It is certainly appreciated!

Previous versions of this review:

S Belza in Toronto
S Belza in Toronto
4 reviews Toronto, ON
1/10

Did not complete job -- Cannot reach them

I hired SunnyWay to clean the outside windows of my 2 story house. When the job was finished I paid the company but first asked if all the windows had been cleaned. The cleaner responded that he had cleaned all the windows. I did not do an immediate inspection because I couldn't imagine anyone not completing the work. Within minutes of SunnyWay leaving my property I noticed that not one outside window with a screen in front of it was cleaned. All the worker had to do is mention that the screen had to be removed for him to clean it (it takes only a few seconds to remove it from the inside). I now have 1 clean outisde pane and 1 dirty one on almost every window in the house.
I can accept that a misunderstanding may have taken place but I was unable to contact the company after repeated calls to the number that I had previously used. I left several messages and none were returned.
I would never use this company again, nor would I recommend them. i

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