Zen Construction

Carpenters
28 Stirling St Caledonia ON N3W 1J4
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Zen Construction
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96%

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Reviews by rating (past 12 months)
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Best of 2018 winner 5 timesBest of 2018winner 5 times

Reviews for Zen Construction

Average customer rating:
9.9 10 (85 reviews)

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10/10

Snow Removal

Really happy with Josh and Zen Construction. Very professional, friendly, and well priced. With our heavy winter this year, it was great knowing we always had them there to help when we needed them.

1 of 1 people found this review helpful.
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geoff from Caledonia
geoff from Caledonia
2 reviews Caledonia, ON
10/10

Irrigation / Sprinkler System

Josh and his team offered excellent service and installation on my irrigation system. Josh spent hours with my wife and I reviewing the design to get it exactly how we wanted it. The system was far superior to any system other companies were offering and at a fraction of the price. Josh's crew did a clean install, they showed true care about my property and the quality of their work. I am an extremely fussy person when it comes to jobs around my property and Josh and his team went above and beyond to be sure I was satisfied. I would highly recommend him and his team for projects around your house or business!

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Trish  from Hamilton
Trish from Hamilton
1 review Hamilton, ON
10/10

Landscaping

Great service! Josh was very professional and easy to work with this job. He understood exactly what we were looking for and kept us within our budget. We would definitely use Zen Construction again for our future landscaping needs.

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Carrie from CAYUGA
Carrie from CAYUGA
1 review Cayuga, ON
10/10

pool area and fence repair

We were very very pleased with the work performed by Zen Construction, right from the time we booked the consultation to the end result. The workers were very punctual and professional, and Josh was very quick to responding to any concerns or questions we had along the way. I would certainly hire them for any future projects. Fantastic Job!

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Pat Lasher from Hagersville
Pat Lasher from Hagersville
1 review Brantford, ON
2/10

Hedge, Shed patio, Fence

Contacted Zen for the above work and because of work the neighbor had done.
We were very disappointed with the job. Hedge was not installed to the depth of the neighbours, no machine was used to dig the trench for planting the trees, not enough cedar mulch used to cover the bed. Chain link fence for two sides of the yard was defective and not installed properly. When asked to fix it, Josh became angry, swore and
did not return calls. His men finally showed up to do the fix and it was just as bad as the first time, so we asked him to remove it entirely, paid for the hedge and patio. He is now telling us Home Depot, whose policy is full refund if merchandise is returned within 90 days, will only give him part of the money back. He wants full payment for half of the fence and we are left with 4 poles sticking out of the ground and Josh wants us to pay $847.00 for these poles. Other neighbours on the street had problems with this company too. We would neither recommend nor use this company again. Very unprofessional and shoddy workmanship, with no attention to detail.

As a follow-up to this story, when we had the first big wind storm,
4 of the trees blew over, so we had to replant them and tie them
to the back fence. We'll have to wait and see if they survive.

1 of 1 people found this review helpful.
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Company Response

Dear Pat,

Again, I am very sorry for this issue. When I originally came to price this job I was met by a very sweet older lady. We priced out a lot of work including concrete, fencing and a hedge. After the first estimate was submitted I was contacted to down scale the project. The original pricing was up around 8000.00 and after I cut everything back it was down to under 5000. My first mistake was down grading for the quality products we typically use for fencing to try and come in on budget. We installed a small pad for a shed with patio stones and also a hedge. We didn't use a machine to plant the hedge as it was not needed. We only used a machine for the neighbors because we needed it to dig a front garden. I was paid in full for the hedge and pad. I did invoice for the full project but after i seen the fence i did remove the cost for this as it was not our typical quality. I asked if there was any issues with the hedge or pad and was told no. The hedge that was planted was even upgraded by two sizes because the estimated cedars were not in stock. This was done at no cost to the home owner. We did install a chain link fence and we did have problems. The fence had pulls and some stretching that were issues from the supplier. I did not know we had these issues until I seen it myself after the customer had called. We stand behind our work 100% and I was ashamed of the quality of this fence. I explained we would try to straighten it up and make it right. When i was on site to discuss the issues your husband sat behind us throwing in his two cents regarding neighboring jobs that he felt didn't go well. He complained about a hedge that in my professional opinion was properly installed. His comments were extremely negative and 100% unnecessary. I was there to fix a problem not to be bashed. Yes I did get angry when he started talking about the neighboring jobs, what does that have to do with your project? I know that the neighbors were very happy with their gardens and i will be returning in the spring to do more work for them. I came in with a positive attitude and told you I didn't care how much money I lost I would make thing right.

Unfortunately my fence crew could not make the fence look any better. After talking to the customer I told them we could remove the chain link and get new product. The cost to do the fence with my usual standard quality material was a bit higher and would involve some extra cost. The customer in the end said don't worry about the fence we actually want to think about it a bit more anyways. I never invoiced for the full cost of this fence, the customer did tell me to invoice for the posts as they would reuse them when they did decide to finish it. I did send a invoice that covered materials only for the four posts and gave them free installation for their troubles. As you can see from our excellent rating we strive for customer satisfaction. It upsets me that this project wasn't a success and looking back wish I had not lowered my price to try and accommodate a sweet lady.

Thank you again for having us come to your home, I am very sorry we could not make you happy.

Sincerely Josh

Stacey from Hamilton
Stacey from Hamilton
1 review Hamilton, ON
10/10

Landscaping

Great service from beginning to end! They were Punctual and true to estimate of time. Great follow up after project was completed. We will definitely use them again in the future!

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Deanna from Caledonia
Deanna from Caledonia
1 review Caledonia, ON
10/10

Custom Deck Project

Zen Construction was able to take our custom deck vision and turn it into a reality! Josh was always approachable and friendly, which I really appreciated. He had great ideas for the project, and the douglas fir beams he suggested are gorgeous! Josh and his staff were professional, respectful and their work is beautiful! We will have Zen back again for more!

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Mark Biros from Ancaster
Mark Biros from Ancaster
3 reviews Ancaster, ON
10/10

Flagstone Porch

Zen Construction did an amazing job with our flagstone porch and driveway edging. Josh was very helpful with the design and following through with the finished product. The crew (Bobby and Nelson) worked extremely hard and are very skilled at what they do. We won't hesitiate to call Zen back.

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Peter Marson from Binbrook
Peter Marson from Binbrook
3 reviews Binbrook, ON
10/10

garden

Josh's crew came in asked what I was hoping to acheive and did the job, quickly, at a fair price, and above what I expected. I would definitely recommend them.

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Peter Marson from Binbrook
Peter Marson from Binbrook
3 reviews Binbrook, ON
10/10

fence

I just purchased a new home and was in a hurry to have a fence installed so my dog could play in the yard. Josh was able to get the job done quickly on short notice and did an outstanding job.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Zen Construction

Zen Construction is a specialty landscape company. We specialize in providing unique landscape projects that combine stone, wood, water and light. Our jobs stand out from our competition because of our custom unique designs and attention to detail. Give us a call today to meet our team and start building "Your Zen Space"

CATEGORIES
Carpenters, Decks, and Interlocking Stone
SERVICES
Landscape Construction, Custom Woodworking, Decks, Gazebos, Sheds, Ponds, Property Maintenance Winter and Summer, Landscape Lighting, Irrigation Watering Systems, Designs.
SPECIALITIES
Custom Timber Carpentry - Woodworking - Ponds
WEBSITE
http://www.yourzenspace.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
15
MEMBERSHIPS
5,000,000
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 Yr
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