I had a wonderful experience and I would highly recommend Platinum Windows to anyone.
The entire team was professional, from the initial consultation to the installation . A month ago, I had a set of windows installed in my townhouse by Platinum.
For the initial quote and advice, I mainly dealt with Jim, their Senior Sales Advisor. He is very personable, knowledgeable and very kind to work with. Furthermore, I did also appreciated the level of customer service I got each time I contacted their head office.
The installation crew is comprised by people who bring forth all their expertise. I'm very satisfied with the overall quality of product and workmanship.
I'm delighted with my decision to choose Platinum Windows for this project and couldn't be happier with the outcome.

Happy that were the folks recommended by my friend. My friend knows them and so right, very pleasant and professional people.

Jim was excellent in helping us select and organize our front door project and the installation crew was fast, friendly and left everything in excellent condition. Thank you!

Sales rep Jim and the team at Platinum did a good job dealing with build and installation of an odd size side entrance. Everyone involved from sales to installation were focused on getting the job done right. Very happy with the resultimg product and installation. A team of real professionals.

We are very happy with our new windows and patio door. Jim was great at answering all of our questions and recommendations. I would recommend their services and will contract them for future new projects.

Amazing service and quality !!! Very satisfied with the sales process and with the installation

Wow! Platinum Windows and Doors did an amazing job! We wanted to get two entry doors replaced (front and rear) and basement windows replaced. From the initial visit (Scott was amazing!) to the install, everything was perfect. The installers did a fantastic job - being a century home, things were not level - yet they were able to get everything hung in place (without out swaying- the doors stay open when they are meant to stay open and shut when they are meant to stay shut). The doors and windows are of excellent quality. The installers were able to get the job done in just one day - another amazing feat - and they left our home spotless!

Got Platinum Windows contact through my neighbour, talked to Maggie. She is wonderful very helpful for a newbie like me, walking through the process and scheduled an appointment. Jim came for initial assessment for the windows and invoice. He took time to explain different options, models, standards rebate program, initial costing and initial cheque paid with estimation of delivery by 12-16week They scheduled a technician review did the measurements in a week or two. By 12weeks Maggie called back to schedule actual fixing day.. Vaow the 3 member team were super cool and very professional folks, went an extra mile to do late hours and completed the work within a day and the finish looks sick.. Jim calls up and confirms we are happy with the work as sign off.. Really impressed with them in all fronts.

George recommended a perfect patio door for our home. Service was amazing and the quality was fantastic. Price was good and competitive. Recommend to anyone.

It was a pleasure to deal with everyone at Platinum from Scott managing the sale to the installing team. Everyone was very respectful and answered all my questions. I definitely trusted working with this company. I only did the top floor of my house and will be using them again for the main level when we are ready.