Our old tankless water heater needed replacing. Our current service company wanted almost $7000 to install a unit which my research showed was more powerful than what we needed. Our plumbing company ExpressRooter recommended AccuServ. HVAC specialist Vlad came out for a discussion of our needs and an on-site inspection. Our meeting was very pleasant and informative. He recommended the Navien 210. After some more research, we called AccuServ to accept the proposal. Within hours we were contacted by Jake and we did all the formal work online in very short order. He was very accommodating to our timelines and a pleasure to deal with. Sooner than originally anticipated Ashok and AJ were out at the house for the installation. They did an impressive job redoing the plumbing and wiring connections to match the ports on the Navien. It was surprisingly less noisy and disruptive than I thought it would be. The look both inside and outside is neat, elegant, and professional in every way. Every effort was made by both men to explain the reasons behind all the work being done and the functioning of the system. I can't say enough about both the quality of work and the positive, dedicated work ethic of both Ashok and AJ. And they left our house as neat and tidy as they found it. The Navien 210 is working as expected: quietly and beautifully. In summation there are 2 important things that I can say about dealing with all the staff at AccuServ: 1. My wife and I have peace of mind that we made the right choice in selecting AccuServ as a service provider for our home. 2. We will recommend AccuServ to family and friends. AccuServ: good people, good service, good prices.
- Company Response
Thank you Dan,
Fantastic to hear about your positive experience with our company and the individuals that make AccuServ great. Glad to have been able to work with both our timelines and accommodate your installation in a timely manner. Good thing you ran the last tankless hard the night before to squeeze everything out of it before your new unit arrived.
From everyone here at AccuServ we hope you have a great day and enjoy your hot water.