The service we were given was alright- the issue was really with the people that came to do the job and the shady procing system. They were very pushy in trying to get us to upgrade services. We had purchase a coupon online which included twelve vents. We have a starter home with very few vents and we ended up paying more than the coupons value for the subpar service.
- Approximate cost of services:
- $250.00
- Company Response
Thank you for your review. As I explained to Carlin in their review, we do have extra charges if your furnace is high-efficiency, has AC, etc. All of this information was clearly listed on the groupon site, our site, AND your coupon. Regarding the additional services, I do apologize that you felt that our technicians were pushy - air culture isn't something that many people consider. And air culture isn't just about cleaning your vents - it's about optimal humidity levels (humidifier), sanitizing your system (HVAC sanitization or purifier), having proper exhaustion of air (i.e. chimney cleaning). Many of our customers do not even know that we offer these services and our technicians will talk to you about the products and their benefits. Thanks, FAFS.