After obtaining 4 quotes , we opted to give our business to Fortress Windows and Doors. Even though we had quotes closer to the price what Fortress quoted , it was easier to say yes to Steve Mercer as he impressed us with his knowledge and sincerity .
We were replacing window for the whole house in all 18 windows and so glad we picked Fortress as they did a amazing job. Steve delivered as he promised with great service , great product, and they did super job in cleaning.
Mainly you were reachable when we needed to contact you and you responded promptly .
Steve you went above and beyond than what was in the contract to help us , for that alone I give you a Star :)
We will recommend you to our friends and family anytime.
We wish you great success .
- Approximate cost of services:
- $13,900.00
- Company Response
Hello Joyce. Thank you for your review and I truly appreciate your kind words. We make great claims of quality products, quality installation and quality service and I am personally grateful for your recognition of the efforts we put forward to honour our word. The only way to become the #1 window and door company is to put quality, integrity and value as the goals to strive for on every job. Being rated #1 means that we consider every job as the most important job because it happens to be YOUR job! Striving for excellence in any endeavor is never based on convenience, it means being focused on the necessary and important things that will create a happy and stress free experience for our clients. We appreciate your business and wish you and Cliff all the best! Steve