Richard put in some new windows for a neighbor, and we requested a quote on our home, to replace all our windows.
Richard had been very professional, introduced different kinds of windows, gave us some good ideas, etc. He kept us updated about the timeline from ordering, manufacturing, installation, any delays due to Covid-19. The installers, Alex & Edward did an excellent job, ensuring all the windows were installed & fitted properly. Richard had also gone out of his way to fix a screen problem on our patio door at our request without extra charge. Really appreciate that.
Our energy auditor confirmed that our new windows were expertly installed & very air-tight. Of course they also look beautiful !!!
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- Company Response
Hello Junie and thank you for your review. The energy auditors check the windows for air leaks but not "thermal migration". some older windows have years of paint on them and can be very air tight. the challenge is that most older windows don't have the LoE coating and Argon gas which increase the energy efficiency of the windows quite dramatically. Our windows are made to exacting standards and our installers are among the best in the industry. Richard is very professional and knowledgeable and all his clients rave about his service.. we're proud to have in on our team! Thanks again for your business, Steve and the Fortress Team.