Affordable Comfort Heating And Cooling

Heating & Air Conditioning
Barrie ON L4N 8W8
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Heating & Air Conditioning
Affordable Comfort Heating And Cooling
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92%

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Reviews for Affordable Comfort Heating And Cooling

Average customer rating:
9.3 10 (27 reviews)

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susanrea in Toronto, Ontario Canada M5R2E2
susanrea in Toronto, Ontario Canada M5R2E2
1 review Wasaga Beach, ON
10/10

Furnace service & repair

Lloyd went the extra distance to accurately diagnose our furnace issue & I was impressed by his integrity, competence & reliability. Full confidence in his professionalism.
The companys customer service in terms of their responsiveness & scheduling also is great. I highly recommend them to all.
10/10

Approximate cost of services:
$300.00
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Corrine K
Corrine K
1 review Innisfil, ON
10/10

Great experience!

Responded promptly to call. Arrived as scheduled. Very professional, courteous, friendly staff. Provided clear explanation and happily/patiently answered any Qs we had. Gave us an accurate estimate...very transparent. Highly recommend this company!

Approximate cost of services:
$1,100.00
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Company Response

Thank you Corrine!

Taysg
Taysg
1 review Barrie, ON
10/10

Always a hassle free, great experience!

I have been using this company for about a year now after I had a crappy experience with another company in Barrie.. All the staff I have encountered are so incredibly friendly!! The office staff is amazing, always fit me in or do their best to get me in as soon as they can, anything I need they are my number #1 girls! I wish every company I delt with had a so well put together office like this. So organized. The technicians are all fantastic they all go above and beyond to see thier customers happy and even talk a little less technical so I can understand how the systems work! The owner of the company is so kind and understanding.. I’m absolutely blown away at how this company works and how much they care. Thanks for everything guys!

Approximate cost of services:
$4,000.00
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Company Response

Thank you Taysg!

Mark in
Mark in
0 reviews Barrie, ON
10/10

Furnace install

We called them for a new furnace. Customer service from the first phone call was excellent! They continued to impress us throughout the installation and follow up. Highly recommend them!

Approximate cost of services:
$4,500.00
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Company Response

Thank you Mark!

Rick in Barrie
Rick in Barrie
1 review Barrie, ON
9/10

Furnace

Very pleased with all aspects of furnace purchase and installation. I would have no problem recommending this company for all your heating or air conditioner needs. Their prices are very competitive.

Approximate cost of services:
$4,000.00
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Company Response

Hi Rick,
Thank you very much for taking the time to share your experience! Stay safe and we look forward to working with you in the future!

jodiegifford in Oakville
jodiegifford in Oakville
0 reviews Flesherton, ON
10/10

Ductless heating & cooling

Needed a ductless heating and cooling option for an older home. It was a pleasure to work with Tom and his team at Affordable Comfort Heating & Cooling. Tom ensured that he provided suitable options for us that also met our budget. The install team were very personable and professional and we are very happy with the outcome.

Approximate cost of services:
$11,000.00
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Company Response

Thank you Jodie, you guys were a pleasure to work with too!

Steve W  - Wasaga Beach in Wasaga Beach
Steve W - Wasaga Beach in Wasaga Beach
1 review Wasaga Beach, ON
10/10

Professional and very efficient service

The technician was very friendly and found the problem with my furnace quickly. I appreciate his honesty in not trying to sell me unnecessary parts.
Will definitely use Affordable Comfort in the future.

Approximate cost of services:
$100.00
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Company Response

Thanks Steve, we are always happy to help! Stay safe!

Vera
Vera
3 reviews Durham, ON
1/10

review of the last 2 years Dealings wtih Tom at Affortable Heating, Barrie

We have chosen Fujitsu Heat Pump simply based on its excellent product along with a lot of research.

On the date of sale you have represented Fujitsu on reputation with your sales pitch confirming the Best of the Best.

We include a review of the past 2 years of your services to so many problems we have encountered. Keep in mind, the levels of Fujitsu representation along with quality of some of your services, as part of a respective customer feed back to ensure proper Fujitsu representation and customer satisfaction.
With all respect we are sure you appreciate such.

In your files you have all our contacts with our concerns which most show relations to installation errors.

Date of sale you informed us you will mount the dual unit on the West wall of the house which we did not agree with, due to our research, ensuring us it would be Whisper Quiet. You see, customer was right.
Beginning of noise disasters for a long periods of time thus unable to use the until until removed from wall. You installed a cheap stand which also needed replacement along with other stuff like mickey mouse not levelled platform and no rubbers installed.
On the other services, of noise concern, Your technician was over and on a return walk to truck he also heard a nasty BANG which led to adding additional lengths of lines. That reduced the crazies, but still unacceptable. Talk about weird noises later. We have describe the noises many time in the past.

An entire summer without AC as the unit was pushing in tons of humidity.

Of course as anyone would think that Fujitsu is not a good product after all.
As you recall we kept pushing for service, which you did form an army to visit us which included, two Fujitsu CEO’s, a humidity expert and your expert technicians.

What Happened that day?

- one CEO just stood there and was taking photos of a deer in the back field

- the other one pulled out a measuring tape and measured the wall..
that was it. About 10-15 mins.. which your technician, also witnessed.

- two technicians just watched.

- humidity expert talked about humidity and blamed our home as it was too much for Fujitsu units to handle.

All in all recommended to go back to our old system of using our portable dehumidifiers.

Your Technicians agreed.
Conclusions was the units are working as Fujitsu designed and all running normal..
NOTHING IS WRONG!

Now our thoughts are heavily swayed to believe Fujitsu should have been our last choice. Sure was giving Fujitsu a BAD NAME!
But we were unable to stick to that thought.

We kept asking for service your Technicians must have cleared his mind and found the problem... with a red face he admitted to us that he mixed up the wiring.. therefore .. IT WAS INCORRECTLY WIRED! And the experts and CEO didn't see that... Well Thanks a lot!!
What does that say about your above experts?

Back to crazy, unacceptable noises.. Your visits outcome was always the same, while standing here and there, all is normal.. Good Bye!
You didn’t even try to find a potential culprit.

We decided on a second opinion on the noise problems.
We sent you a copy of their findings and recommendations March 4th 2020.
March 7th 2020, Your technician came over and found all is well and Fujitsu is normal. You didn’t even attempt to try their recommendations. Dated March 4th 2020.

Even with the extra cost, we decided to hire them, as we didn’t believe Fujitsu to be responsible for such.
We attach their description of work done. Invoices March 23 and April 6th 2020.

You were not interested nor concerned about the in-line set..???... but that was your professional decision on representing Fujitsu, customer satisfaction.
While in fact... They found the in-line charge to be extremely low.
Only weighted out at 25oz. When factory charge calls for 4 lbs 3 oz to run properly... Also installed rubber pads under the unit.

To this date we are happy with Fujitsu. Minor sounds are acceptable.
THANK YOU to the other company, for true expertise is what we say!

We have endured tons of aggregation, miseries and upsets with your deal and has been extremely hard on us older folks. Keep in mind the trust we had in Fujitsu. Just buy and enjoy trouble free investment.

The other company had to charge us a total of $943.69 to correct your errors.
We find it just and fair to ask you to send us the above amount. We are sure Fujitsu will be glad as well.

You see Tom.. sometimes one needs to listen to the customer.

In a small reply, dated March 9th 2020, of our on going noise complaints.
Tom Strongly states “CASE CLOSED”
note.. warranty expires March 15th 2020. our comments.. thus guy has been a nightmare to us .

Approximate cost of services:
$943.69
0 of 1 people found this review helpful.
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Company Response

Hi Vera,
I'm sorry that you felt the need to try and tarnish our excellent reputation when we went above and beyond.

Firstly, we are an "Elite" dealer for Fujitsu, meaning we go through extensive training programs with them specifically on their products and install a large quantity of Fujitsu units annually. We know these units inside and out. The units that were installed are "whisper quiet" as promised by Fujitsu and this was confirmed by several of our technicians and finally the Fujitsu representative and the CEO we requested to your home to go over the install and give you their own opinion of the installation and operation of the units. The result was them explaining that the units were installed excellently and operating as per specifications. There's not much more we could have done given the situation.

We had also addressed your humidity concerns several times, so when this was brought up during their visit they explained that if you turn the units off and open your windows at night it's counterproductive for controlling humidity in the home. We also addressed that issue and explained to you, as soon as you committed to leaving the units running during the night and keeping the windows closed the humidity issue was gone.

It's unfortunate that you felt the need to have another company who is not familiar with Fujitsu units come out and provide you with a second opinion. It was clear by their notes that they are not experienced with these units. Claims that the unit was noisy because there was only 25oz instead of the recommended 4lbs 3 oz, is false, the units wouldn't be able to run at all and would be locked off on a low refrigerant error.

We wish you the best of luck and hope you guys stay safe during this pandemic

Jessica N.
Jessica N.
1 review Barrie, ON
10/10

Top Notch Company!

Affordable Comfort is one of the best companies I’ve ever dealt with. The aim and achieve superior customer service and take extreme pride in their workmanship.
I really appreciate the chipper office staff on the phone, the speed at booking my appointment, the much more manageable 2 hour window (opposed to the 4, 6 or even 8 others offer!) and last but not least the quality equipment professionally installed!

Approximate cost of services:
$530.00
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Company Response

Thank you so much for taking the time to share your awesome feedback! We are always shooting to surpass expectations!

Pino S.
Pino S.
0 reviews Wasaga Beach, ON
10/10

Ductwork install

Install ductwork in an old home. Difficult job qith lots of twists and turns. Job well done on a timely manner

Approximate cost of services:
$7,500.00
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Company Response

Thanks Pino!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Affordable Comfort Heating And Cooling

"The comfort you deserve, at a price you can afford"

We are located in Barrie and Collingwood and service all surrounding areas.

At our core, we prioritize the comfort and well-being of you and your family above all else. It is our utmost priority to ensure that every interaction with our team and services is met with the highest level of care and consideration for your needs.

We believe in fostering long-term relationships with our clients and team members alike, and understand that building trust and reliability is key to achieving this. By prioritizing your comfort and satisfaction, we strive to create a lasting bond that goes beyond a single transaction or service call.

CATEGORIES
Heating & Air Conditioning, Duct Cleaning, and Electricians
WEBSITE
https://barrieheatingcooling.ca/
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Visa, MasterCard, E-transfer, Cheque, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.