Garage Door Repair (Springs Replaced)
One of the springs on my two car garage had snapped and needed to be replaced. I called Best Doors after I called some other well rated companies on Home Stars and found the prices at Best Doors to be slightly better.
When I called Best Doors, I was happy to hear that they were able to come to my house the next day. Tony (owner of the company) was pleasant to speak with on the phone and politely answered all my questions.
On the day of the service, I really appreciated that Tony called a head of time to let me know that he was on his way. He arrived at my house on time. When I was taking him through the house to the garage, he insisted that he take his shoes off to keep my floors clean (even though I said he could keep his shoes on). He completed the job as expected and answer some more of my questions. I was very satisfied with the work he did, and would definitely call him again.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank You for calling Richard. Since most customers have a busy schedule we try to make the appointment run as smooth as possible every time.