Ideal Stairs

Floor Laying & Refinishing
141 Nugget Avenue Toronto ON M1S 3B1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 9 timesBest of 2020winner 9 times

Reviews for Ideal Stairs

Average customer rating:
9.9 10 (154 reviews)

Sort by

Mike Barnes from Mississauga
Mike Barnes from Mississauga
3 reviews Mississauga, ON
10/10

Stair Railing

I had a very dated and painted iron railing with a vinyl wrapped handrail that needed to be removed and replaced. Also, needed a handrail on the 2nd flight of stairs. They got back to me quickly on my email request and provided a quote based on pictures I provided. We visited the showroom and selected finish and product styles within 30 minutes.

They showed up on-time. Workers we very efficient and laid mats on the floor to ensure everything was kept clean. Quickly removed old handrail and went about making and installing the new railing. Measuring, cutting, sanding and staining was done on-site to perfection. They were also able to place the newel post in the hardwood floor for a very clean professional look. The finished product looks great and very safe and secure. Work was completed within the day and clean-up was great. Job well done! Would call again for additional similar work and would recommend to a friend. Included is 1 before and 3 after pictures.

Was this review helpful?
Company Response

Mike, thank you for you review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear about your great experience with our company. When it comes to providing exceptional service, we also understand the importance of maintaining the cleanliness of our customer's home. On behalf of the Ideal Stairs team, we would like to thank you for choosing us as your #1 professional stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Melinda in Oakville
Melinda in Oakville
1 review Oakville, ON
10/10

Stair and Hallway Carpet Removal with Hardwood replacement

I was confident with Mesh from the onset of discussions about our reno design ideas. The project was a complete replacement of the stairway, treads, risers, stringers, spindles and hallway flooring to match existing hardwood. All members of this firm were professional, accommodating and extremely well organized. Everyday the site was left spotless. The final Result was perfect, superior workmanship delivered on time , and on budget.

Was this review helpful?
Company Response

Hi Melinda, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear about your wonderful experience, and hope you continue to enjoy your beautiful new stairs and flooring. On behalf of Mesh and our team, we would like to thank you for choosing us as your number stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Private User
Private User
Private User reviews Toronto, ON
10/10

Quality work, timely completion

We wanted to refinish our oak stairs, change the pickets and remove carpet and restore wood floors in 2 rooms. Unlike other quotes Mesh and Raman supplied complete quotes including moving furniture from one room to another. No surprises. The team worked in a timely manner, completing the work on the date decided on. They worked cleanly and tidied up each day.we are thrilled with the results.

Was this review helpful?
Company Response

Thank you for you review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We understand the importance of being transparent with all our customers at all times and we're so happy to hear of your wonderful experience with our team. On behalf of Rajan, Mesh and the team, we would like to thank you for choosing us to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

W in Markham
W in Markham
2 reviews Mississauga, ON
10/10

Great service

Mesh was prompt in sending me a quote and answered all questions in detail. Once the work started, he & Rajan were very good at following up any concerns we had and addressed them immediately. The stain was a great match to the hardwood floor we installed and the stairs look beautiful.
Thank you.

Was this review helpful?
Company Response

Thank you, for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy to hear about your great experience with Mesh and Rajan. On behalf of the Ideal Stairs team, we want to thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Dana in Scarborough
Dana in Scarborough
1 review Toronto, ON
10/10

Hardwood installation and Stairs Renovation

We are really impressed with the quality of work and the professionalism Rajan, Mesh and the whole team from Ideal Stairs, did for redoing our stairs and hardwooding one of our rooms and the hallway.
The project was finished in time, with great attention to detail and in great quality.
We would highly recommend them to anyone as their work is outstanding.
Thank you,
Daniela and Marius

Was this review helpful?
Company Response

Hi Dana, thank you for you review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you had a great experience with our team and you are really impressed with our quality of work and professionalism. On behalf of Rajan, Mesh and the team, we would like to thank you for choosing us to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Corey K. in Ajax
Corey K. in Ajax
5 reviews Ajax, ON
10/10

Flooring & Stairs

From start to finish, we were very pleased with Ideal Stairs and their staff. They worked with us to develop a scope and price that we were happy with, and were great at answering all of our questions as we went through the process. The installation was very clean and efficient, and they workmanship outstanding. We also had them install baseboard and door casings throughout our main floor and upstairs hallway. Overall, we're extremely pleased with the final product, and wouldn't hesitate to recommend Ideal Stairs.

Was this review helpful?
Company Response

Thank you Corey for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very glad to hear you are happy with your new modern staircase and we hope you continue to enjoy it for many years to come. On behalf of our team, we would like to thank you for choosing us as your number stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Private User
Private User
Private User reviews Markham, ON
10/10

New staircase railings

I found the Ideal Stairs company online and I was a little apprehensive because I don't normally use a company without a personal recommendation. However, I am happy to say that it was a great experience. The salesman, Rajan, was very knowledgeable, patient, and efficient. The two installers who came to my house were also extremely professional, tidy, and completed the work in a very short period of time. They were willing at any point during the installation to make alterations if I requested them. There were no surprises or issues, and the standard of their work was excellent. I would not hesitate to recommend Ideal Stairs and their representatives to anyone contemplating this kind of work.

Was this review helpful?
Company Response

Thank you for your review and choosing our company as your number one choice for stair renovation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are glad to hear about your good experience. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Steve  in Uxbridge
Steve in Uxbridge
0 reviews Uxbridge, ON
10/10

Stairs re-finish and Hardwoord Install

We highly recommend this company. Initially, we were skeptical with so many 10 star reviews, but I have to admit they are well worth the rating.

We could not have been more pleased with the quality of work, and the overall customer service. The staircase is unbelievable. The recommendations from Mesh were spot on, the work is fantastic, and the stairs do not make a sound anymore!!

Was this review helpful?
Company Response

Thank you Steve for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very glad to hear you are happy with your new modern staircase and we hope you continue to enjoy it for many years to come. On behalf of our team, we would like to thank you for choosing us as your number stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Private User
Private User
Private User reviews Toronto, ON
10/10

Whitby Stair Renovation

Unbelievable outcome. We could not be happier with the job ideal stairs did for our stairs. Completely transformed our house into a modern masterpiece. You need stairs done, look no further! Thanks Mesh and Ideal stairs!!!

Was this review helpful?
Company Response

Thank you for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very glad to hear you are happy with your new modern staircase and we hope you continue to enjoy it for many years to come. On behalf of our team, we would like to thank you for choosing us as your number stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

John D from Richmond Hill
John D from Richmond Hill
4 reviews Richmond Hill, ON
10/10

Stepping Up

Great job by the entire team! Two full staircases and landings and a second floor ledge. There was a concern about the graining on a section of the railing and it was immediately rectified to our complete satisfaction. Quality people delivering a quality job.

All the best and thanks,

John

Was this review helpful?
Company Response

Thank you John, for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy to hear you had a great experience with our team. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

****

Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

****

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Stair Builders, and Railings
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.