Ideal Stairs

Floor Laying & Refinishing
141 Nugget Avenue Toronto ON M1S 3B1
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98%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 11 timesBest of the Best '22 Best of Award '22winner 11 times

Reviews for Ideal Stairs

Average customer rating:
9.9 10 (209 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

Carpeted Stairs Replaced with Hardwood & Pickets

We would highly recommend Ideal Stairs! This was a great experience from start to finish. We contacted them after finding the company on HomeStars and they lived up to their rating. We replaced our carpeted stairs with hardwood.

Raj and his team were very professional and did an excellent job. Raj spoke to us every day to ensure everything was going well. Their team were courteous, efficient and aimed to please.

They cleaned up well each day and consulted us about any questions.
After the project was finished, Raj called to ensure we were happy with the work once again. We would 100% recommend Ideal Stairs and their excellent work.

Approximate cost of services:
$11,000.00
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Company Response

Hello, thanks for your feedback and recommendation. Your review is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you had such a great experience with our team. We truly understand how stressful it can get at times when it comes to home renovations, which is why we regularly communicate with our customers to keep them updated. On behalf of Raj and the Ideal Stairs team, we would like to thank you for providing us the opportunity to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Private User
Private User
Private User reviews Toronto, ON
10/10

Staircase renovation

We would highly recommend Ideal Stairs! This was a great experience from start to finish.
I quickly received a response and quote from Mesh at Ideal Stairs.
Any discussions with Mesh regarding changes were handled quickly and professionally.
The work teams were very professional, unobtrusive, efficient and very detail oriented. They cleaned up every night thoroughly and consulted us about any questions.

Approximate cost of services:
$10,000.00
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Company Response

Hi, thanks for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear about your excellent experience with Mesh and the Ideal Stairs team. On behalf of the team, we would like to thank you for choosing us to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Private User
Private User
Private User reviews Burlington, ON
10/10

Stair and railing refinishing, spindle replacement, painting risers.

Ideal Stairs were excellent about setting up a date right away. Once the team came, they were very efficient, careful, polite and great to work with. The end product made me feel like we had a brand new staircase.
I definitely recommend Ideal Stairs.

Approximate cost of services:
$15,000.00
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Company Response

Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a great experience with our team. On behalf of Ideal Stairs, we would like to thank you for giving us the chance to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Darlene
Darlene
1 review Toronto, ON
10/10

Replaced Carpet with Hardwood

From the initial meeting with Mesh and Rajan at their showroom to the end of the project, they did not disappoint,
Our project took 2 weeks and the team was prompt each day, worked efficiently and did a great job of cleaning after each day.
Rajan and Mesh were always available when we needed them and their team were courteous and aimed to pleased.
We had carpet replaced with engineered flooring, carpet replaced with hardwood stairs and they sanded and stained our existing hardwood which is a high traffic area.
We are totally satisfied.
The end result is fantastic and shows great quality.
We recommend Ideal Stairs.

Approximate cost of services:
$15,000.00
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Company Response

Hi Darlene, thanks for your feedback and recommendation. Your review is very important to us as we continue to offer the best in service and quality work to our customers. We're really happy to hear you had a wonderful experience with our team and the overall process of the renovation project. On behalf of Rajan, Mesh and the Ideal Stairs team, we would like to thank you for providing us the opportunity to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Frank
Frank
4 reviews Toronto, ON
10/10

Replacement Basement Stairs

Finally replacing my original basement staircase in my century old home, Rajan and Nico were very helpful with the correct style of staircase which was both attractive and secure due to my mobility issues.

Installation crew of Thavam (Thomas) and Jarun were very polite, hardworking and punctual.

Also, Rajan provided an excellent drywall crew (Kannan and Andrew) who repaired my dining room ceiling from another job.

Would highly recommend Ideal Stairs!

Approximate cost of services:
$8,806.00
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Company Response

Thank you for you feedback and recommendation Frank. Your review is very important to us as we continue to offer the best in service and quality work to our customers. We’re so glad to hear our team provided the best style of staircase that looks great and functional for your home. On behalf the Ideal Stairs team, we would like to thank you for choosing us to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Vijay
Vijay
24 reviews Toronto, ON
10/10

Stairs and Flooring

Eight years ago we used Ideal stairs for some work on our Stairs and installing laminate flooring in our 2nd floor and basement.

Earlier this year we wanted to update our main floor to hardwood and open up our staircase, add the metal balusters etc. We did not hesitate to use Ideal stairs. Rajan responded quickly for an estimate. We visited their showroom and discussed with Rajan and Mesh.

The entire project took 2 weeks. Rajan visited the site every day and called frequently to provide us updates and to ensure things were progressing well. This line of communication was really appreciated because issues could be addressed timely and it also ensured that any stresses were alleviated.

The team of workers were excellent. They were all knowledgeable in what they did and always smiling and accommodating as we were staying in the house during the renovation.

The final product was more than what we can ask for. The stairs are now open. The railings are gorgeous. The hardwood and tiling on our main floor makes our home look so much more modern.

Rajan came back after the project was complete to review the work with us and to ensure we were pleased. We were 100% pleased. Thank you Rajan and Team for your hard work and dedication to your trade. Your hard work ensures that customers like us get the biggest benefit for the money spent.

Continue what you do well and maintain your high level of customer service. I have no problem recommending Ideal Stairs. God Bless!

Approximate cost of services:
$1.00
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Company Response

Hi Vijay, thanks for your feedback and recommendation! Your review is very important to us as we continue to offer the best in service and quality work to our customers. We’re very happy to see a familiar face again and truly feel honored to be a part of your secondary stairs and flooring project. We really appreciate the highlight of our frequent communication and daily updates, as we understand how important this is in our industry and that it makes the entire project run seamlessly we pride in this skillset. On behalf of Rajan, Mesh and the Ideal Stair team, we would like to thank you for choosing our team without hesitation once again, and we hope you continue to enjoy your new stairs and flooring. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Lori
Lori
1 review Markham, ON
10/10

hard wood stairs

Rajan and his team did a wonderful job. Very impressed by quality of material and the workmanship. The way Rajan communicated with us and his workers was truely an example of excellent public relations. From the stage of planning our project, the daily morning phone call to his final site visit to ensure we were pleased with the end result , is to be complimented!

Approximate cost of services:
$120,000.00
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Company Response

Hi Lori, thank you so much for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so ecstatic to hear of your wonderful experience with Rajan's communication throughout the entire renovation process as well as the team's quality workmanship. We hope you continue to enjoy your beautiful new stairs. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for your support and choosing us to be a part of your stair project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Private User
Private User
Private User reviews Toronto, ON
10/10

Renovate Existing Staircase and Railings

WOW!!! The first word that comes to mind with this company. I was stuck in a really bad situation, with a horrible contractor. One of many things he did wrong was to take apart my stairs, sand them, NOT cover them, and let workers walk on them with wet shoes. I found Ideal Stairs through Home Stars and read their reviews and others. I was afraid to count on anyone, anymore. Raj and Mesh, came to the rescue! I sent them some pictures, Raj came to see the job. They had someone in the very next day, and everyday thereafter. Raj was in regular contact with me (daily). Their team, are very hard workers, and amazing to work with. They did a beautiful job on resanding my stairs, creating templates for curve balcony and handrail, and then finishing the stairs with stain and beautiful pickets. It took them over a week, and it was so well worth it. If you ever hire anyone to do your stair work, these are the guys to hire! I'd give them 10 Stars if I could. Thank you very much Raj, Mesh and Team.

Approximate cost of services:
$1.00
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Company Response

Hello, thank you so much for your review and recommendation! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad you found our company and thank you for trusting our team to come save the day! You can rest assure our team will always be very respectful and ensure the work space is nice and tidy at the end of each work day, as this is how we'd want others to treat our home. One behalf of Raj, Mesh and the Ideal Stairs team, thank you for giving us the opportunity to be a part of your stair project, and we hope you continue to enjoy your beautiful new stairs and railings. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Wendy
Wendy
1 review Hamilton, ON
10/10

Incredible Transformation

I contacted Ideal Stairs based on reviews from the community. My request was to transform the stairs and flooring in my new house (prior to moving in). This was a really big job as all hardwood needed to be removed, stairs squared off and ceramic tiles to be removed. All of this to be done on a very short timeline and over the holidays. Raj and Mesh and their team was amazing. The crew came in and did the job quickly and on time even with other contractors doing work on other parts of the house. Raj and Mesh walked us through every day what the crew was doing and when they would be there. They were very responsive to my calls and questions. The difference is amazing and they really captured my vision. The quality of work and attention to detail is incredible. I'm so happy with the outcome and so glad that I went with Ideal Stairs.

Approximate cost of services:
$50,000.00
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Company Response

Hello Wendy, thank you for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a wonderful experience with our team, and we were able to bring your design to light in a short period of time. We hope you continue to admire your beautiful new stairs and flooring for many more years. On behalf of Raj, Mesh and the Ideal Stairs team, we would like to thank you for choosing us to be a part of your project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

KylaE123
KylaE123
0 reviews Mississauga, ON
9/10

So Happy With Our Railings

We are so happy with our new railings completed by Ideal Stairs. We contacted them after finding the company on HomeStars and they lived up to their ratings. Mesh was responsive to my quote request right away, and from just a virtual consultation he was able to reassure me that the company knew what they were doing by the suggestions he made based on pictures alone. He was able to suggest different options to stay within our budget as well. Raj came to view the project in person a few weeks later, and then we were able to get the work booked very soon after. We had 3 sets of railings replaced in our townhouse so they are all now consistent and up to code (which was very important to Mesh, something I didn't sense from other companies). He listened to our concerns and desires and then made it come to life. Either Raj or Mesh checked in with us every day that their guys were working on the railings (5 days total) and the only hiccup in communication was when they were staining the railings/posts but we had to ask for a picture of the staining job as we weren't there to see it. Otherwise, everything was done while checking in with us. The guys also cleaned up well each day when they were done work, not leaving dust or tools everywhere and throughout the house. They were also flexible on payment as we went through the project as the bank would only allow a certain amount of money to be transferred each day. After the project was finished, Raj called to ensure we were happy with the work once again. Would definitely recommend Ideal Stairs and their excellent work.

Approximate cost of services:
$9,700.00
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Company Response

Hi Kyla, thank you for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you had an excellent experience with our team from inception to execution. We truly understand the importance of regular updates on the progress of the project so everything can be seamless and stress-free, and we're very happy you noticed this from our team. On behalf of Mesh, Raj and the Ideal Stairs team, we want to thank you for choosing us as your number one stair renovation company, and we hope you enjoy your lovely new railings. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

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Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

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Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Stair Builders, and Railings
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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