Ideal Stairs

Floor Laying & Refinishing
141 Nugget Avenue Toronto ON M1S 3B1
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Reviews for Ideal Stairs

Average customer rating:
9.9 10 (150 reviews)

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Dave23 in Ajax
Dave23 in Ajax
7 reviews Toronto, ON
10/10

Excellent quality work and helpful guidance

Rajan and Mesh are a pleasure to work with, and they lead a very hard working, top quality crew. The job was to replace old, original carpeted stairs plus entire top floor including 3 bedrooms. They made accomodation when we (unexpectedly) had to stay home during the work, and they did an entire clean up at end of every days work. There was one area where a new crew member fell below their quality standards, and they immediately repaired and replaced without problem.

1 of 1 people found this review helpful.
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Company Response

Hi Dave, thanks for your review. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so excited to hear you had a great experience with our team and we were able to immediately rectify any issues at hand. On behalf of our team, we would like to thank you for giving us the opportunity to be a part of your stairs and flooring project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Randall from Whitby
Randall from Whitby
1 review Whitby, ON
10/10

Hardwood Floors and Winding Staircase

Rajan and his team from Ideal Stairs worked on the floors in our home as well as our winding staircase. They were scheduled to be working for two weeks, they finished in about 9 days. They were hard working, attentive and very responsive to any of our concerns. They managed to work with the existing subfloor that existed to ensure that all of the major creaks and uneven floors were fixed. They worked long hours, were attentive to details and followed instructions in terms of allowing us to inspect the subfloor to ensure everything was screwed down to our satisfaction. Even when one part of the family room floor was still making noise, they were willing to try and figure out the problem and make sure we were satisfied with the finished product. They inspected and found the source of the noises for the family room and the living room so that these two high traffic areas were without the creaks that would have driven us crazy. The two gentlemen that worked on the stairs were hardworking, cleaned up every day, and made the staircase an absolute masterpiece. We are extremely pleased with the work that was performed and the wonderful customer service provided by Rajan and his team. We would highly recommend them and we would certainly reuse them in future for any hardwood flooring work to be done.

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Quentin BB in Oakville
Quentin BB in Oakville
4 reviews Whitchurch Stouffville, ON
10/10

Banister and railing overhaul - nailed it!

Amazing work! We purchased our new home, knowing that we would be renovating. We were looking for a company that could match the look of our last home and these guys nailed it. Very impressive work. We had to add to the scope of work based on requirements from the company that will be installing our carpet later this month. FLAWLESS execution and within the time frame.

Very impressed and would recommend for sure.

Don’t be fooled by their humbleness, these guys are stars.

Thank you very much - the house is starting to feel like home!

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Company Response

Hi Quentin, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are extremely happy to hear we were able to match the appearance of your new stairs to your previouse home, and that you are enjoying your new stairs. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your stairs project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Karen H.
Karen H.
4 reviews Brampton, ON
10/10

Great Team and Service!

Hired Ideal Stairs to complete an open staircase from the top floor to the basement. Mainly dealt with Mesh and Rajan, who provided excellent customer service, and often completed Check-In calls to keep on top of the project’s progress, as well as to see if I had any concerns. The Installers worked efficiently, diligently, and paid attention to details. The results were beautiful!!! Our staircase looks amazing and was well worth the service. I would definitely recommend this business!

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Company Response

Thank you Karen for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so happy to hear you had an excellent experience with our team, and we were able to keep you in the loop with the progress and also answer any questions throughout the project. On behalf of our team, we would like to thank you for giving us the chance to be a part of your stairs project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Roshan in Toronto
Roshan in Toronto
0 reviews Brampton, ON
10/10

Excellent Work - Staircase, Handrails, Hardwood Floors

We are very pleased with the project recently completed by Ideal Stairs. They installed hardwood flooring on the entire second floor, main staircase and our basement stairs.
From the time we initiated our conversation with Rajan and his team as well as with Mesh in the showroom, we were impressed with their knowledge, customer focus, quality of workmanship, and professionalism. They laid out the project plan and gave good feedback and advice on various ideas and choices.
We had previously done our main floor and required that they match the colour on the staircase (both main stairs and basement stairs) with that on our main floor. They provided us with the samples to make our choice and helped us in narrowing down to the right colour and wood. In addition, they brought small samples with the right tone of stain to match the main floor colour and made adjustment as we had suggested. They did an amazing job of building the staircase to the right colour and the final product is excellent.
They also advised us of the current regulations with regard to the height of the pickets as our old pickets were over 40 years old and did not meet the current requirements and helped us make a good choice.
The team performed the job admirably and with professionalism and courtesy.
We will gladly recommend Ideal Stairs to anyone looking for a company competent and able to deliver on what they promise, according to the customer's requirements and to the specified time frame.
Thank you Ideal Stairs!

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Company Response

Hi Roshan, thanks for your review and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you had such a great experience with our team, and we were able to assist you on matching the colour of your stairs to your flooring. On behalf of our team, we would like to thank you for providing us the opportunity to be part of your stair and flooring installation project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Daniel in Scarborough
Daniel in Scarborough
0 reviews Toronto, ON
10/10

Stair renovation

We obtained several quotes, Ideal Stairs being a little more expensive. The more we learned about the shortcuts taken by other companies the more we understood it would be worth it. Ideal Stairs covered the stringers with new plywood and finished this with molding. The result was a perfect edge where the riser meets the open stringer. No need for fussy moldings to hide this detail. No need for fill to hide the gaps where the existing stair tread had been cut back. Ideal Stairs made our posts to an exact measurement of 90 mm to accommodate post caps I had ordered. The supplier they use for the spindles had a huge range of choice. Mesh and Rajan were always available and accommodating, keeping us up to date on the schedule for their crew. The tradesmen were on time, worked diligently with a high level of skill. We are very happy with the result and would not hesitate to recommend them for your stair renovation.

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Company Response

Hi Daniel, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are so excited to hear you had a great experience with our team and is very happy with the end product. Our team is dedicated at offering the best advice and options to all our customers, and we take pride in our expertise in the stairs industry. On behalf of the Ideal Stairs team, we would like to thank you for giving us the opportunity to be part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Nancy in Scarborough
Nancy in Scarborough
2 reviews Toronto, ON
10/10

Staircase & handrails

We needed to have our stairs rebuilt and handrails added for safety reasons. The staff was great about helping us decide on what we wanted. We gave them a sample of our flooring so they could match the finish and it was an exact match. The staff were hard workers and kept everything very clean. Raj would come around to check the work and answer any questions that we had. We will definitely refer them to any friends needing work done. If I was to give 1 small area where they might improve it would be to try to tell us what time they would be there in the morning. The times always varied but the work was done well & efficiently. Thank you for a job very well done.

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Company Response

Hi Nancy, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer our clients the best in service and workmanship. We are so happy to hear you had a great experience with our team and we were able to provide advice on your needs, and maintain the cleanliness of your home. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be part of your stair project. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Bek in Toronto
Bek in Toronto
3 reviews Toronto, ON
10/10

Professional stair renovation. Excellent results.

Professional and efficient. Very good at what they do - stairs. Good communication, clean work, excellent results. Worth every penny. Besides, both Rajan and Mesh are nice and reasonable individuals. We're already looking forward to engaging them on our next renovation projects. Highly recommended.

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Company Response

Hi Bek, thank you for your review. We appreciate the compliments and recommendation. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear you had a great experience with our team. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Private User
Private User
1 review Toronto, ON
10/10

Stair remodelling

I am SO pleased with the results! These guys are fantastic! Hard working, professional and VERY talented.
I highly recommend them and in fact already have recommended them to 2 friends!
Thank you Mesh and Rajan, Vinoh and Rajah and all the other guys involved in creating 2 beautiful stairways! It was a huge job beautifully done AND on time!

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Company Response

Hello, thank you for your review, compliments and recommending your friends. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are estatic that you had a great experience with our team and are enjoying your new stairs. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

Ideal stairs in Scarborough
Ideal stairs in Scarborough
1 review Toronto, ON
10/10

THANKS IDEAL STARS!!!

Our thanks to Mesh,Rajan and team for the awesome transformation of our stair case. We have done lots of renovations to our home and the staircase was like the ugly duckling. From start to finish Ideal stairs communicated with us , they were neat and tidy, did all the detail work ,did not make lavish promises;they simple did professional work all the way through. Nice to deal with people who have integrity. Now the unsightly stair case is the Center piece and really sets the tone for the rest of our home. Regards John

1 of 1 people found this review helpful.
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Company Response

Hi John, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We are very happy to hear about your wonderful experience, and hope you continue to enjoy your beautiful new stairs. On behalf of Mesh, Rajan and our team, we would like to thank you for choosing us as your number stair renovation company. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

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Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

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Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Stair Builders, and Railings
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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