Sandpiper Energy Solutions

Heating & Air Conditioning
2225 Sheppard Ave East suite 800 Toronto ON M2J 5C2
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hmhparis1963 in Paris
hmhparis1963 in Paris
6 reviews Brant, ON

First Review


No Service and No Reply

I have been renting a water softener for about two years. I went with Sandpiper based upon the recommendation of the mechanical company in my area that I have used for heating and cooling for several years. Over the past few weeks I have noticed the water softener is not working. After a full day of repeat calls, only to get "we are experiencing a higher number of calls", I get through. They assure they will come on a certain day. I take half a day off work and; no one shows up. I call and get the same recording. I send an email asking for options to resolve the matter, including possible removal given it is not working and I am not getting it serviced. Two days later I call back and they assure me that someone will be out today, same day. Again, no calls and no service. Very disappointing and would not recommend.

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Company Response

We are very sorry to hear this and would like to rectify immediately. Please email us at and we will get back to the same day. Please use subject line: Bradford Water Softener. Thank you.