Household Refrigeration & Appliance Service

Appliance Repair
Calgary AB T2Y 3M9
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Appliance Repair
Household Refrigeration & Appliance Service
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97%

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Reviews by rating (past 12 months)
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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Household Refrigeration & Appliance Service

Average customer rating:
9.9 10 (96 reviews)

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Private User
Private User
1 review Calgary, AB
10/10

Great Service & Advice!

Tiernan came out to repair our washing machine on September 8th. He quickly found the problem and had the needed part on hand, repair was done within an hour. Tiernan is very knowledgeable and extremely honest. I can highly recommend his services!

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Company Response

Thank you for taking the time to write a review, it's greatly appreciated. Tiernan

Angie in Calgary
Angie in Calgary
1 review Calgary, AB
10/10

Washing machine

My 8yr old Samsung washer was struggling to finish spinning. I called and left a message and received a call back within 2 hours from Tiernan. Unfortunately the problem was intermittent - tough to diagnose when it doesn’t happen all the time. Tiernan was kind enough to spend 10 minutes on the phone with me talking through possible causes for the problem. A few days later it was apparent the problem was worsening and I needed someone to take a look. Called and left a message at 8am when the office opened and by 10:15am Tyler arrived. He was thorough in checking out all the possibilities and unfortunately for me, determined the fix would be very costly- close to the price of replacing the machine. He confirmed that parts were not available and that I would need to buy a new washer. I also asked him some questions about my dryer and refrigerator that he was happy to answer. He explained everything very well, cleaned up the area and was very pleasant and polite. I would not hesitate to call this company again next time I’m in need of a repair.

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Company Response

Thank you for selecting Household Refrigeration and appliance service for your service we greatly appreciate your business as well as taking the time to write a review

Shannon in Calgary
Shannon in Calgary
1 review Calgary, AB
8/10

I would recommend them for quality service and a price that fits your budget

Great company. The repairman was on time, friendly, professional, knowledgeable and left the area clean.

I highly recommend Household Refrigeration & Appliance Service for quality service and a price that fits your budget."

0 of 1 people found this review helpful.
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Company Response

Thank you Shannon for choosing Household Refrigeration and Appliance for your service as well as the review. Both are greatly appreciated.Tiernan

Aruna in Calgary
Aruna in Calgary
0 reviews Calgary, AB
10/10

Laundry Dryer

My 5 year old Samsung 7.2 cu ft Dryer stopped working. The extended warranty died when Sears went under. After many calls to several companies, I was disappointed at wait times. I was also devastated when one company owner yelled racial slurs because I was slow to read the serial and model number.
This morning, the Reno Contractor passed Tiernan's phone number. I got a call back. In less than 4 hours, Tiernan arrived. In less than 10 minutes he identified the problem and fixed it. It's the best service I have had in many years. Tiernan himself is a very courteous gentleman. He gave me the invoice saying their was no rush to send the e-transfer.
I am very grateful to have met Tiernan.
Aruna Hollingshead
Calgary NW

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Company Response

Thanks for choosing Household Refrigeration for your repairs and for the wonderful review its greatly appreciated. Tiernan

SBL
SBL
0 reviews Calgary, AB
10/10

Great service

Dryer stopped working and was pointed in the direction of Household Refrigeration and Appliance Service by a neighbour. Tiernan was great- he identified the problem immediately, ordered the part and was back the next morning to fix it. Friendly efficient service. I will definitely use this company in the future and have already recommended them to family members.

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Company Response

Thank you for review and the referral it is greatly appreciated. Tiernan

Private User
Private User
Private User reviews Calgary, AB
10/10

Fixed Gas Dryer

Last weekend my gas dryer lost heat. (We've had it for 18 plus years and haven't any trouble with it) I found the listing for this company on home stars with a 97% rating. I phoned on Monday morning and Tiernan wasn't sure if he could make it same day or Tuesday. He phoned around lunch time that he was on the way. The problem was the igniter. He replaced it in no time. the dryer works fine now. I was impressed with his knowledge He even changed how the dryer door opened.

Last weekend my gas dryer lost heat. I looked up appliance repair on Homesteads and found this company with a 97% rating, I phoned Monday morning not expecting same day service. Tiernan wasn't sure he could come some day. He phoned after lunch that he was on the way.
The dryer needed a new ignition switch. It took no time. the dryer works fine now. He even changed how the door opens which makes it easier to load wet clothes from the washer. I appreciated how knowledgeable and Professional he was. I would definitely use him again.

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Company Response

Thanks so much for taking the time write a review, greatly appreciated. Thanks again

10/10

Washing Machine Repair

Our washing machine stopped working and with two small babies in the house I was quite anxious to get it fixed. Almost immediately after sending a text requesting service I received a response and Tiernan was able to come a few hours later. He was here for over half an hour checking over the machine and determined nothing was wrong with it (I believe it became out of balance when I washed a single heavy item). We very much appreciated his honesty and to top it off he didn't even charge for his time. I will definitely be calling Tiernan in the future for any other issues as his service is excellent and he's a genuinely nice person.

1 of 1 people found this review helpful.
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Company Response

I greatly appreciate the time you took to write fantastic review. Thank you

jennifer.mueller7 in Calgary
jennifer.mueller7 in Calgary
2 reviews Calgary, AB
10/10

Dryer heat

Tiernan was very professional. Diagnosed the problem, quoted a fair price and fixed in record time! Also cleaned out all of the lint from my dryer and recommended an additional service even though he wasn’t able to provide it.

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Company Response

Thanks for taking the time to write the review, it's greatly appreciated

Private User
Private User
Private User reviews Calgary, AB
10/10

Consistently reliable, honest service

Tiernan has been our "go to" appliance repairman since he was recommended to us by a friend many years ago. He has repaired washing machines, dryers, stoves and dishwashers. He is consistently reliable and fair. If something is past the point of economical repair, he will say so. I value his expertise and trust his opinion.

2 of 3 people found this review helpful.
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Company Response

Thanks very much for the wonderful review, you're support is greatly appreciated. Tiernan

Tenz
Tenz
2 reviews Calgary, AB
10/10

Dryer Timer Issue

I had changed various parts on an older dryer, as it wasn't heating up but cycled fine. No luck on my DIY, so checked homestars for a reputable company, and ended up calling Household Refrigeration and Appliance Service. A fine gentleman showed up, and checked the voltage from the wall outlet, checked the parts for continuity, and found that the issue was likely the timer. However, timers are typically more costly than other parts, so I was leaning towards buying a new dryer instead. He was very forthright with everything, and even took the time to explain a few things that he checked out. In the end, he left us with a pleasant surprise, and I can't thank him enough. I think I only said one or two words of gratitude, because I was taken aback by his generosity. I had already put a lot of wasted money into this project, and so this was a great surprise. The least I can do is write this review, and let other potential customers know that they will be hiring a good, honest person.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Household Refrigeration & Appliance Service

Household Refrigeration & Appliance Service offers domestic appliance repair - fridge, stove, washer, dryer, dishwasher repairs

CATEGORIES
Appliance Repair
BRANDS
Kenmore, Maytag, Frigidaire, General Electric (Samsung), Ropur, Kitchenaid, Whirlpool, and many more (Inglis, Norge, Bosch, Jenn Air, Kitchen Aid, Magic Chef, Thermador, Viking, Dacor, Admiral, Crosley, Hotpoint, Givson, Amana, Moffat, Subzero, White Westinghouse, Ultraline, Caloric, Kelvinator, etc)
WEBSITE
http://www.householdrefrigeration.com
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
E transfer, Cheque, cash
LICENSES
journeyman electrician, journeyman appliance repairman
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
as specified per manufacture
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