Simply Yours Windows Doors

Windows & Doors Installation & Service
99 Sunlake Road SE Calgary AB T2X 3G9
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HomeStars  >  Windows & Doors Installation & Service in Calgary  >  Simply Yours Windows Doors  >  Windows, patio and entry doors installation
Yerbatyr in Calgary
Yerbatyr in Calgary
4 reviews Calgary, AB
1/10

Windows, patio and entry doors installation

My initial position is that this is a fully competent Company, with a professional installation crew and a superior product to install.

There were problems however:
cleanup was not done properly - few cuts from the window cladding on the grass (see pictures) and probably more cuts will be found hopefully not in my kids feet (sounds scary, right?);
few screws on my driveway again hopefully not in my car tires (recently got new expensive set from Costco).
When I asked about for a more complete cleanup nobody showed up. I can definitely correct my review if the work including cleanup, would be finished properly. Peter/John, please come over for the cleanup!
My major concern is the installation of a remaining part of the project - the patio door, it was backoredered and not available for installation until several weeks after the bulk of the project was completed. However, the old patio door was removed and put back again (see pictures) as one of the first steps in the project.

The eventual installation of the door was not completed for several weeks as I was out of town for work and had initially scheduled the work to be done when I would be at home and available to ensure work had been done to my Customer requirements. I'll keep hounding the Contractor. It seems this was their human error and they should not have taken my old door out prior to having the new one ready to be installed. The project has become quite unpleasant and unsatisfactory on both sides.

2 of 3 people found this review helpful.
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Yerbatyr in Calgary
Yerbatyr in Calgary
4 reviews Calgary, AB
2/10

Windows, entry door installation

Overall great company, professional crew, not many issues with installation process, BUT the cleanup wasn’t done properly-few cuts from window cladding on the grass and probably more cuts will be found hopefully not in my kids feet (sounds scary right?), few screws on my driveway again hopefully not in my car tires (got recently new expensive set from Costco). It was quite strange that nobody didn’t show up for the cleanup when I asked about that. I can definitely correct my review if the work (the cleanup is a part of that) would be finished properly. Peter/John please come over for the cleanup. Just added new pics of my old new patio door, it was backordered, no idea why my old door was taken out and put it back again, why all my family have to suffer from that mistake, it’s a second week since the project was started why I still don’t have a date for the new door delivery, too many whys, isn’t?

2 of 3 people found this review helpful.
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Yerbatyr in Calgary
Yerbatyr in Calgary
4 reviews Calgary, AB
1/10

Windows, entry door installation

Overall great company, professional crew, not many issues with installation process, BUT the cleanup wasn’t done properly-few cuts from window cladding on the grass and probably more cuts will be found hopefully not in my kids feet (sounds scary right?), few screws on my driveway again hopefully not in my car tires (got recently new expensive set from Costco). It was quite strange that nobody didn’t show up for the cleanup when I asked about that. I can definitely correct my review if the work (the cleanup is a part of that) would be finished properly. Peter/John please come over for the cleanup.

2 of 3 people found this review helpful.
Was this review helpful?